V & C Hair Salon — Local services in San Mateo

I really wish this can be a positive review. I have been a customer of VC Salon for several years. During the pandemic, I started to cut my own hair which has been a habit ever since. My 3 year old daughter needed a haircut. I called the day before to inquire about the price for a child’s haircut. Victor quoted the price and asked how old. I informed she was 3 years and we concluded our conversation. The next day my wife, child and I came to the shop and waited. After finishing with the current customer Victor motioned to us as if who was next to get a haircut which I said my daughter. One customer had just walked in. There were no other customers at that time. Then this is where I wish things went differently. Victor stated we needed an appointment for a three year old at which time he should have informed on our phone call. Poor communication. I asked when is your next opening. He said “We are booked all day,” which I question the sincerity. He did not offer an alternate time. No interest in our business or to take care of a loyal customer. Victor was completely rude and dismissive. The first problem is not communicating that an appointment was required. The second issue was after years of my business as a loyal customer I was completely dismissed. The purpose of this review is not to de-characterize the owner but to inform that you need an appointment for a child. However the rudeness and dismissiveness should...

Too expensive for women’s haircuts. My haircut took a bit less than 15 minutes. Was a simple 2 inch trim, no layers. No shampoo or blow dry. And cost FORTY FIVE DOLLARS. The man who was getting his hair cut at the same time as me took more time, had a more complicated haircut, but only paid $27. $45 is a salon price. This was a quick in and out barber. When I asked why it was so much, I was told “all women are 45 and up”, that’s all. I was hoping this could be my regular every-8-weeks but at $45 a pop for a 15 minute haircut, no way!

The haircut was solid and Maria was great, but I...

Victor will be getting all of my haircut related business from now on. Frankly, I want to keep this barbershop and salon secret because Victor does such great work, but it's unfair to the shop. I have received numerous "ok" and bad haircuts over the last six years since moving to California. But, I showed Victor a picture of what I wanted, he studied it for a few seconds, and about 10 minutes later I left with the best haircut I've had in the last 10 years. Great price and highly...