Where to start! Like the other 1 star review, everything was fine, but the quality of the repairs and that is the most important thing. Alex Cadjan and his managing was the only good thing about this company, and the only reason a 0 star is now 2 stars. Ultimately, there were still things to fix, but I just kind of gave up having them come back over and over and over.
Their movers were absolutely unprofessional, and they didn't finish the job of moving everything due to laziness. Well, the most important thing to move were my beanbags, and they left those in the room during the entire repair, causing the beanbags to get extremely dirty.
The carpet padding I can tell they cheaped out on it. They either used my old padding or they used different padding because parts of my carpet are lower, and you can literally feel it at different levels.
The carpet. They talked about installing the carpet as a whole so that there are no seams. That was a lie because I can so clearly see the seams and even saw them installing the carpet in patches. When we first met to do the carpet, a pro carpet installer came to measure up everything, and then suddenly, the guy was "busy." I can tell Valley Restoration had to downgrade the installer because the other guy just wasn't happy about the money being from an insurance company, and therefore, the payout would be smaller.
The tile. They couldn't afford to replace some of the tile, so they replaced it with mdf crowns. Everything was done at an amateur level, which I need to pray buyers won't notice when I sell the place someday. They also broke a part of my stairs and never replaced that. Again, I'm just done dealing with this company's...
Read moreA friend of mine recently moved into a condo and within the first two days discovered that there were a lot of pre-existing issues that weren't disclosed. I reached out to Valley Construction about it, asking if someone could come out and take a look, give us a good idea of what needed to be done, and we scheduled a day/time.
It was pretty convenient that they offered a plumber and a tradesman*, since the issues in the condo were with both and having one company take a look at both issues seemed like a good idea. The interactions setting up the appointment felt professional, and at the same time personable.
I wasn't able to be on-site when they were there today, but my friend's first text to me was, "These guys seem great!" We were expecting a tradesman* and a plumber duo, but it was a whole team of several different people who came out to look at the property. They inspected both my friend's condo, as well as the neighbor's condo to see both sides, did tests and were extremely thorough in making sure they knew exactly what needed to happen, and what they were working with.
We are waiting on the official paperwork showing numbers on what this will take to get done, but so far the experience has been nothing short of amazing. I'll update this post as the rest of the process continues
*not sure if "tradesman" is what you would call him, I'm still learning all the verbiage involved with this type of work, but he was going to be the one looking at the non-plumbing related,...
Read moreI feel fortunate that Valley Construction made it to my short list of possible contractors to repair/remodel two residential bathrooms that had suffered extensive water damage. They came to me by way of a strong referral. After a detailed and no nonsense bid, several brief meetings and phone calls, I decided to work with them.
In my years of dealing with contractors and tradesmen, working with Valley Construction was by far the most pleasant and efficient experience I have ever had!
All of Valley Construction's personnel were extremely polite, very knowledgeable and inspired confidence. The pricing was very fair and the quality of work is as good as it gets.
My interactions with Valley Construction included several very productive and low stress conversations with Brian Runyan, the Owner, as well as with Parker Johnson, the Head Estimator. I am always impressed when an Owner is hands-on for their company. And, I was glad that the Head Estimator was available by phone to answer questions etc. Thanks to both of you for your availability and professionalism!
Also, I need to mention Beau, the Project Manager. He is the PM that made the project go smoothly. And lastly, I must mention Eric, the tradesman that did the actual work. I have never seen work done so quickly and perfectly!
I wholeheartedly recommend Valley Construction for remodeling and repairs! Thank you Valley...
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