Northgate González Market — Local services in Santa Ana

Walking through this place feels like navigating through a maze of narrow aisles, with every inch crammed full by the owners. The shelves are stacked to the brim, leaving little room to move or breathe. It’s always crowded, which only adds to the chaos. But despite the hustle and bustle, there’s an undeniable appeal: the prices. Produce here is cheap, making it a go-to for bargain hunters, and the selection is impressively wide. You’ll find a little bit of everything, from fresh fruits and vegetables to canned goods and snacks.

However, there’s a catch. While the variety is great and the prices are low, don’t expect it to last long. The produce may look good for now, but it’s often on the verge of spoiling. It’s a place for those who need something quick and affordable, but if you’re looking for quality or longevity, you might want to look...

It is on the smaller size compared to the ones on Harbor. Although this one is closest, I avoid coming here. Today I was in a rush and didn't want to make the extra drive to the one on Harbor. Big mistake, I waited over 20min for my number to be called in the meat department. There was only 4 numbers ahead of me! The worst part was they only had two employees helping, mind you there were three more just walking back and forth behind them There was another shopper who was there before me, he was frustrated and asked the employees who kept walking back and forth to help the only two working with customers. Their response was always the same to just be patient and someone would help him soon. Very horrible customer service!! I tried giving them a chance but quickly remembered why I avoid this location. I will not be coming back...

I went shopping today and purchased about $20 I spent over 45 min from begging to end (time about 6:30pm) at the register I was helped by Jorge I guess he was some kind of manager since he was wearing a different attire. I suggested him to assigned someone just to help with the dairy area (cheese, cream, etc.,) as they used to, he blandly told me no. Big companies should at least show some kind of respect to suggestions. Specialty coming from daily customers.

I understand we are living in a post COVID-19 and way we do things have changed rapidly, but customer service should NEVER be affected by any circumstance.

I would love to see someone just helping in the dairy area, it’s ridiculous to have to wait for 20min just to get a pound of fresh cheese.

Thank...