A -Team Computer Services — Local services in Santa Clara

Setting an appointment on Thursday morning for Friday afternoon at 1 PM. Gary showed up an hour late and blamed it on traffic. I had to call to see if he was still on his way. When he arrived, he had no tools to perform the work, just came in with his bare hands when I had requested to do a clone back up of what I thought was a failing hard drive. He sat down at the computer and just started deleting random files. We don’t need this we don’t need these we don’t need these. He received a couple of phone calls during my attempt to clone my drive. The 1/2 hour phone calls were from an auto dealership as he was working on buying a vehicle during the time trying to do the work I needed done on my computer. He was unable to get windows to identify the new hard drive. He told me a lot of information about a lot of programs and things I had no interest in whatsoever of course there would be a cost involved. After 2 1/2 hours of accomplishing not what I wanted done, his wife called said he had to come home. He got up immediately and said I had to pay him $150 now. I was under the impression before he got here that it was going to be work done under the warranty for the Computer He sold me six months earlier. I cannot recommend Gary to anyone as he showed he was late, unprepared, unknowledgeable, and unable to do any work...

I noticed that his other reviews are from years ago maybe he was competent then but not now. His work is a disaster. He cost us so much in company down time and lost data and then we had to hire a company to come in a fix what he had done. He would come, spend hours and then say he had to go figure some things out and then come back and do the same thing. When we got his first bill we were shocked but paid it before we found all of the problems. After 2 more attempts he handed us another outrageous bill and we ended the relationship. He bragged about other customers that he had mistreated. We took him to court but the judge said we should have continued to let him try to fix the problems (obviously this judge has never owned a small business). We cut our losses but I want to warn other...

Responsive and knowledgeable are the first words that come to mind. When I recently requested Gary solve my printer problems, Gary found a convenient time the same day to make a house call. When I realized that I would be late getting home at the time we had arranged, he accomodated my changed time schedule without complaint. This was not the first time that Gary has come to our rescue with expertice and patience. He knows how to solve problems and has given extra advice on tips and tricks to enhance our computer experiences. He has been our go-to computer specialist for a few years and we have been very pleased with his abilities and professionalism. I highly reccomend Gary for his knowledge,...