Bay Area German Car — Local services in Santa Clara

Wade is an amazing human being!

I was at Thunderhill Raceway for a trackday, a few hours away from home, and my 2011 335i rear power window regulator broke without any warning with the window fully open on a weekend with no repair shops that were open close by. I must be the luckiest person in the world as I just happen to pit next to Wade and his wife, who just happened to be an owner of Master Automotive, a repair shop specializing in German motors, who just happened to be located about 10 min from my house in Santa Clara. Talk about serendipity!

Without knowing who he was, I happen to mention in passing that I had to figure out a way to repair this window before driving back to Santa Clara. He told me who he was and his business and magnanimously offered to help me get it temporarily addressed and then fix it fully when we were back in town. So, he took time out of his track day to take apart the door panel and get the window closed and taped up. If you are a track day enthusiast, you know the last thing you want to do is work on your day out – we come to track day to get away from our daily grind. He was a life saver, and it could’ve ended right there, but he asked me to come by and get it fully repaired! I gave him my VIN number and he had the replacement part ordered.

The next day, Monday, he tells me to drop by as the regulator had come in overnight. He then took his own time to fix my window, a guy who as an owner doesn’t directly work on cars often. And all I had to do was pay for the replacement part! A $400 job that he charged me only $100! How generous! He did a great job and the window now works as good as new. I am very lucky and grateful to have met Wade, and thankful he was able to help me out of a jam so graciously. He looks to have a great shop and competent staff and I definitely will be bringing my car here for any repair/service job...

I have been taking our family cars to Master Automotive for the last 19 years. That's right since 1996.

There are some people you want a good relationship with and that includes your doctor, dentist, and yes car mechanic. There are so many issues that come up with cars, you need someone you can trust and that is why I take my, my wife's car as well as now my grown kids take their cars to Master Automotive. Wahid is a gentlemen, he always has a smile on his face, usually on roller blades and is very generous. He (and his mechanics including Waly) is a professional and knows his stuff I am one of those kinda nice guys too and I hate to see people being trashed or taken advantage off. He has always been very patient and accommodating.

When I look at reviews of anything I try to get a balance and not pay attention to the few negative reviews. I see there are at least a few negative ones but there are many positive ones.

What I have discovered with cars (and computers) is there is always something up with them. You either pay upfront for a new car or you pay on the backend with older cars for repair. Wahid has done repairs at times and at other times told me it is not worth doing especially on an old car.

This is not to say Wahid and his mechanics are perfect, they are human beings after all. Given the option to go to the dealer or other unknown entity it is a no-brainer for me to go to Master Automotive. If you want quality reliable work for a German car at a good price, go to Wahid. If you want cheap, go else where. You can't have both and if you are driving a nice German car, then for it's upkeep you have to spend on it. Cheap and quality don't go together, sorry that's the way the world works.

This is not a paid advertisement, it is just something heartfelt. I believe the world spins because of kind and generous people and Wahid at Master Automotive is...

When my Audi started having a coolant leak, I was pretty stressed about finding the right place for repairs. Thankfully, I came across Bay Area German Car and met Wade, who turned out to be a lifesaver.

Wade’s approach to diagnosing the problem was thorough and professional. He quickly identified the coolant leak and efficiently fixed it, which was a huge relief. But what impressed me most was his attention to detail. During the repair, Wade discovered an issue with my brakes – something I hadn’t even noticed. He explained the situation clearly and helped fix that as well.

Just when I thought things couldn’t get better, a few weeks later, I faced an unrelated engine issue. I immediately went back to Wade. To my surprise, he fixed it in just two minutes and didn’t charge me a dime! It’s rare to find such honesty and generosity in the auto repair world.

The level of service at Bay Area German Car is simply awesome. Wade’s expertise with German cars, coupled with his commitment to customer satisfaction, makes this place stand out. I’ll definitely be bringing my Audi back here for any future needs. Highly recommend to any German car owners in...