My son needed me to provide him with a gym membership as therapy due to him recovering from his last accident. since he had trouble choosing which one because we have several different options here in our Lakewood ranch and Bradenton area, I advised him to get la fitness free day pass to try it out and get acquainted with the location as well as the staff. But to my dismay that was a terrible suggestion from my part considering how terrible he and his friend were treated at the front desk. aside from the discrimination and false advertisement the store manager (Dallas Johnson) only vaguely try to comprehend my son, all he did was make a joke out of him trying to show off terrible sales skills to his fellow employee while they joke about the situation.. and from my understanding my son couldnt get a tour of the gym or even use his free pass to try them out prior to making a decision.. and no where on the pass was it highlighted that you needed $20 at this specific gym to activate a first time free day pass. Had I known that was the case I would have certainly gave my son and his friend $20 each instead of having Dallas Ridicule my son and his friend. At this point it’s not even about the signing up it’s about the customer service as well as Dallas subliminal intentions which were quite judgmental, my son is an African American and Dallas was playing favoritism which made him feel super uncomfortable which is why my son decided to leave and I had to rush back to get him to to how upset and humiliated he was.. this cannot be corporate because he mentioned himself that they only do this at his store really to encourage membership but in all sincerity how can I commit to something or someone if I have not experienced it yet.. would you. If I’m wrong by all means I will accept my wrong doing of not I truly need Dallas to understand the role of his job also implies getting to know and understand any customer even potential ones. If it’s a free pass that I must pay from, someone must be false advertising either Dallas or corporate and like to get this resolve because money is the least...
Read moreDO NOT GO THIS LA FITNESS IT HAS A 3 STAR AVERAGE FOR A REASON. HORRIBLE experience. I went to workout with my brother. I had an altercation with another member. It resulted peacefully and we both said we were cool. I go to use the bathroom and find that it was trashed. I immediately leave and tell the people at the front desk it was trashed and go out to my car while my brother finishes his workout. 30 minutes later my brother comes out telling me that they kicked him out and they are going to revoke our membership because they think I'm sitting in my car with a gun waiting to shoot the member I had an altercation with. I was so confused so when I go up to talk to them. they tell me I freaked out in the bathroom and went out to my car and acted sketchy. Then they said I needed to leave today and I can come back tomorrow. I told them I paided for a membership and should be able to go inside whenever I want. they then said they would just refund my membership and there are plenty of other gyms. I said okay let's go get my refund they said no not right now I'm not allowed inside. Then they threated to call the cops if I didn't leave. So I left but before I left I talked to the other member I got into an altercation with early and he proceeded to apologize and tell me that he did not believe I trashed the bathroom either. overall these people over reacted and went off a hunch that trashed their bathroom. Sorry obviously someone else had a bad experience too...
Read moreI originally thought I was going in just to get a tour of the equipment via a few trial Personal Trainer sessions. The results of those few sessions were so fantastic that I signed for a full year of multiple sessions per week and have just signed up for yet another year. Francesca is a magician who has worked all muscles and joints in a coordinated way so that my back pains are gone, as are my neck pains, and I can now get up off my knees gracefully without having to have something to climb up. I can now do squats with 40 or 50 pound weights at 12 repetitions per set and 3 sets in just a few minutes - couldn't do one in a row to start out. No longer do I have to stop every few minutes to give my hips or legs a rest when going for a walk or shopping. Things that I didn't even imagine on my own have now been improved incredibly like balance, and fluidity of movement. Activities of a more personal and private matter have improved greatly as well and that sure was a pleasant surprise. So many, many thank yous to Francesca. And when signing up for a membership the Personal Training manager, Mike, is excellent to work with and is available for assistance all the time. Great job guys. From this 73 year old who feels like I have entered the proverbial Fountain of Youth. My doctors are amazed at how good my health is and say my metrics are now more like a...
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