The staff in this place is nice, but the people in charge behind the scenes are shady and disingenuous. I set up an appointment to meet a dog they had named Dexter. And after meeting the dog in person and keeping in contact with Kathleen. We agreed for me to send her more information regarding my rent lease and other documents. She mentioned we were first since we already filled out the application. To then get an email that she gave the dog up for adoption right from underneath us to someone who came after when we already had an agreement and we were sending her to documents she requested. Maybe it’s the fact that the person after me was Caucasian and I am Hispanic? I don’t want to believe that but it sure feels that way. You don’t say you’re going to wait to receive our documents to then give it to someone else behind our backs when we were first in line for the dog. I drove an hour to see him and spend over an hour talking to the staff and playing with him for her Kathleen to do this? This is why people rather buy dogs from breeders that to be dealing with...
Read moreHORRIBLE EXPERIENCE. I thought I was being helped by one of the volunteers Kathleen but low and behold I was bamboozled. She scheduled a meet and greet with the adorable dog I inquired about. A day before the meet and greet Kathleen contacted me and canceled stating the meet and greet is canceled due to a volunteer call out. Then, told me to wait on her to call back. In the midst of this I emailed her with some questions about the doggy and she answered NONE. Her response was “Be patient”. She then call me days after saying the dog is no longer available for adoption. I have never been through such a disheartening process. This rescue should be ashamed of themselves and the people they have...
Read moreI adopted my cat from Sammy's Hope just a few weeks ago and had a very pleasant experience. Erin is a delight. She keeps in contact with me and she answers any questions I may have which is great because we are first time cat owners. The other people that worked there loved their cats and it was very apparent that they knew them well and that they were well taken care of. The only reason I am not giving them 5 stars is because they are sharing a space with the Animal Rescue Force and it gets very crowded because the Animal Rescue Force does not have a good system in place and some of their staff members are rude which in turn kind of ruins the overall experience for Sammy's Hope which isn't...
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