Today was the worst I called to make a payment I told them that I was only making a Partial payment . The lady kept trying to get me to pay more I told her I don't have it. She was taking my payments and then I heard her say you going to have to be mad at me I toke the whole payments. I told her I don't have that amount to pay right now. She would not let me talk to the manager. She told me she could a refund but they to take a 100 dollars out my out to me a refund. I told have 100 dollars and my account. She said we'll it's nothing I can do for and my manager can't help. So I called back later and she told to call back in ten minutes and the manager will be here for you to talk to. I called back and she tell me the manager can not help. I called corporate they told me that they could have refund me and I would get my money back today. The email the manager and now it's a waiting game. If she doesn't apply I could be waiting a week for my money. I promise I will never deal with them. I even called another arrons and they was upset. They would of did all they to help me. Am going to change stores to finish paying off my things. Am really upset. We're I had to get because all she kept saying is I can't help and my manager told me it's...
Read moreWe have been customers of Aaron's in Seaford for awhile now. We wanted to switch out furniture. Kaye at the store helped with the process of ordering new furniture. We had the privilege today of meeting Trey and Jerry. They were great. Great sense of humor, yet totally professional and courteous while removing couch. We have an extremely small home. They didn't get frustrated nor complain. It's obvious they enjoy their jobs. We felt bad because we had to remove two doors and a freezer to get furniture out. Said doors were in front of our fridge. Preventing us from being able to provide them with a couple sodas due to the heat.
We have nothing but good things to say about the employees at this location. We dealt with Milford since 2012, until their customer service skills went downhill with Bernice as manager there. We will only take our business to the Seaford location now.
Thank you Trey and Jerry. You helped make a complicated situation fun to...
Read moreWARNING DONT GO HERE!!!!!
I will NEVER recommend Aarons. I set everything up with them for next day delivery because my fridge was going up when they got here they decided they need my husband signature as well even though he wasnt the one buying the fridge. Jeremiah said his store manger Lanore said he coyldnt leave it so i asked to speak to Lanore she REFUSSED to speak with me and hung up. I called the store and Wayne answered i asked to speak with Lanore he put me on hold for several min then came back and said Lanore was busy and could he help i told him what was going on he said"yep thats rite" i said look we were not told my husband signature was needed but he would be to the store befor they closed to sign paperwork. He said then reschedule the delivery i said i cant my food is getting warm i asked for his cooprate number her REFUSSED to give me a cooprate number DO NOT GO TO THIS STORE THEY...
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