This guy is my hero! He always comes to my rescue, he is professional, polite, informative and shares his knowledge in your favor. He is always spot on with his observations and knowledge. His trouble shooting is accurate and affordable. The bottom statement or review on this page is dead wrong! The person said Rick Powell DIES.....seriously if your going to write a review you should use spell check or reread before you post it. That is just ignorant, and a LIE! Rick does not LIE, he knows his stuff! Gets my vote any day of the week! Thank you Rick for all you have done for me and my friends and family, proud to put your magnet on...
Read morePrompt arrival and repair of dyer's thermal fuse on same day as contacted and met all stated task objectives/expectations. Provided detailed explanations and suggested helpful considerations regarding the future potential/use and maintenance of washer/dryer that can overall help save unnecessary repair funds VS purchase/replacement of units. Rick Powell's conduct indicated a professional work ethic and emphasis on doing what is 'right' in the best interest of the customer to include a reasonable cost...
Read moreHad a problem with frost in my freezer. Called and left a message realizing per the recording Rick was going out of town for a week. Rick called me back a few minutes later and stopped by my house to look at my freezer on his way to the airport. Gave me suggestions on what to do (they worked!) and did not charge me for the visit. That was the first time I called R&S Appliance Repair but it will not be my last! Very knowledgeable with awesome...
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