Rocky's Ace Hardware — Local services in Seekonk

Got a spare key from the dealership and took it here to have cut and they wouldn't do it because it wasn't theirs,they wanted almost 300 bucks to buy and cut one,I was shocked,these places r supposed to be honest and a cheaper alternative but they still over charge like the dealer does,we expect it from the dealer but not from a hardware store that has 0 knowledge on vehicles,u pay top dollar for a service on a vehicle they know nothing about,sounds like greed to me!I will never shop here again,u can perform a service and still be honest,this is just about profit margines,very sad to see,it's bad enough items r expensive enough but the easy service that should be more affordable than the...

Excellent service. I'm sorry I didn't get the young lady's name that greeted me and showed me where to find what I went in for.As I headed for the checkout I was greeted again and asked if I needed help. There is another smaller hardware store in the area which I have gone but seems every time I've gone in I get the impression they're too busy to help me. Thank you Rockys Ace Hardware. Again another 5 stars! I needed help with a bicycle pump and Allan was kind enough to pump air into my granddaughter bike. The cashier Joshua also deserves credit. Great customer...

Staff has been sympathetic to my issue. Changd to 1 star rating due to awful experience with new Stihl FS 40. Purchased end of August never have been able to use tool. Trimmer doesn't feed correctly. Returned to store 3 times for same issue. Trimmer gets sent out and returned in same condition...broken.Would like a cash refund but since I attempted to use Trimmer voids cash refund. Called Stihl to complain, issue may not be resolved for weeks....don't need a Trimmer in winter. Stihl customer service is useless. Will NEVER buy...