Beyer Boys Air Conditioning & Heating — Local services in Selma

Overall terrible experience with beyer boys. Over a 8 month period after having a new ac installed it has broken down many times. Both the inside and outside units have had problems with boards, fans, and motors.

Most recently, I have been without AC for 5 days. It started Sunday after coming home from work the temperature in the house was at 76 degrees and the thermostat said that there was a fan error and to call a number. After letting my parents know, they contacted beyer boys and didn’t get a response until Monday, where they said they would send a technician out the next day between 1-5pm. The next day the technician never showed up during the time that dispatch said they would, and when contacted they said he was still at the last house and would be there after 5pm. The technician did not show up until 5:30, where he proceeded to not ring the door bell, knock, or contact anyone for the house and left a “ sorry we missed you” pamphlet in the door. We called dispatch again and they said that he came at 5:25pm. We asked for the managers number multiple times and it was never given. A technician finally came out around 8pm that day and went and had a look. He reported that it was a problem with the fan/motor and that he would put the order in and get back and replace the part as soon as possible. The next day a different technician showed up with the part and proceeded to replace the motor. After a hour and a half, he reported that the problem in fact was not the motor but the board. He said that he would put the order in and would be able to replace it as soon as tomorrow. My parents spoke with him on the phone and we finally got the managers number after numerous attempts and been given the run around by the call center.

I have had to sleep in a 80-89 degree house for 5 days straight due to a faulty indoor unit and it still has not gotten replaced. The technicians were very respectful but we never had the chance to speak to the people in charge. It seems like they did not want us to and tried their best to keep us at bay. Great techs but unreliable product and...

By far the worst AC company I've ever worked with and here's why

Promised portable AC for our bedroom because my wife is disabled. They offered this window AC for the 5-6 hours the main AC would be off. The didn't bring the AC unit with them, and after 3.5-4 hours they brought a new one from a local store I believe. At the 5 hour mark they went to install it and it wouldn't work with out window! Needless to say, it was hot as heck in the house outside temp mid 90s

They also failed to bring the tool that measure output per room. Had to schedule another day stuck at the house for them to come out. And to tell you the truth, it seems like a waste of time. The room vents that had too much pressure, they seem to be blowing just as hard.

The AC ran nonstop for a week because cool air wasn't hitting the thermostat. And it's STILL not getting cool air to the thermostat even after adjusting the vents.

The made two holes in my ceiling and didn't tell me. I noticed it several days later. Now a drywall company is going to repair and that now another day someone needs to be here.

A 2 day just turned into 5 days with another day scheduled next week. Plus, they will have to readjust the vents again. 7 days for 3 day project.

For $8300 you'd think they have their stuff together. Apologizing and blaming others how the warehouse didn't do this and that, just shows a lack of leadership and/or management.

Just really sad that you can't find someone to do a job 100% the first time. I thought I'd go with the big boys of the local industry thinking I would get quality...

Had two indoor systems with Remy Halo UV disinfecting systems installed less than 3 years later, one failed. I called as it was still under warranty. I was told it was a $129 diagnostic fee. Fine. I asked that the part be on the truck so this wouldn’t be an all day affair. I was told it would be. I also was told that if it was the Remy Halo, all I’d be paying is the $129 plus a minimal labor charge. Technician arrives, spends 5 mins poking at the problem I already told him was the problem, then hands me a $700 bill. Part of which he said was to cover him driving to get the part, Beyer processing the warranty with Remy (they’re pushing that cost back to me), the diagnostic fee, AND the useless diagnostic for $129. When I called to complain the first person I spoke to LAUGHED at me then dumped me into her managers voicemail. I called back and the second person sent me to VM again. Never heard back from the manager. Unprofessional, misleading, and poor service. Even the survey they sent me after their ‘service call’ didn’t work properly. All reasons to avoid Beyer in the future. Just another overpriced, low value vendor. Pretty much what I’ve learned with all vendors that whip out a fancy tablet when they arrive. Be prepared to be charged 50% more for this type of service. Beyer unfortunately is no exception and now I have to look forward to them charging me $129 to come look at systems they installed and charge me back for ‘warranty work’. No thanks. I’ll be taking my...