Sharp Energy — Local services in Shallotte

Needed propane as ran out..they wanted $200 to deliver it on that day on top of the amount I needed to pay for additional..I told them that’s not going to happen..then she asked did I want to get on a waiting list..so I asked how long that was…she said 5 days for Wilcox(whatever that is) and 5 days for waiting..I said forget it by then it will be warm..this is a very unprofessional company to deal with and obviously do not have enough employees or trucks to keep up with their clients needs..feel sorry for anyone that has their tank as they are the only choice you have to fill your tank..that’s what happens when people don’t have options..you end of dealing with a company who could care less about their customers..bet they don’t wait if they need propane at their homes! I would have given them a 0 in this review but it wasn’t available as a choice kinda like being stuck with this company to only fill the...

Terrible business to deal with. Our family purchased a house that had their gas tank buried in the back yard. So, we learned that they were our only option for obtaining propane for our heat unless we wanted to pay someone to dig up their tank from our property. Then, when we try to get gas for the first time, we find out we have to pay an annual rental for the tank of $75. Really??? Ok, so fine, we pay our fee and order gas. Gas which takes more than a month to receive. Wow!! Second time we need gas, I went to their store and prepaid so I could get it delivered in a timely manner. Still almost a week later and no gas event though I have called them repeated times and they say they are coming out, but...

Our house we just purchased had some propane smell when we turned on our heat. We called Sharp to ask if this was normal and they told us that they had to send a tech out to check the issue but we would not be charged if there was a leak. If there was no leak we would be charged $300. We explained we didn’t want anybody to be sent out as we just called to see if this was normal but despite that they still sent somebody. He did find a small leak and we were still charged $230 for somebody being sent out after previously being told if a leak was found it was free. We haven’t even ordered propane from them, and we won’t be. Terrible...