Sweet Southern Swank Boutique LLC - Shawnee — Local services in Shawnee

1st time customer wanting to use their tanning services for a single session. The employee charged me for a month long membership after I had asked for only 1 session. When I politely asked her to refund my money (was still going to give them business, just wanted to clear up the incorrect charge first), I was led back to the register where the 1st staff member proceeded to serve 3 other customers (all arriving after myself), only to have a 2nd staff member come to the register and fumble for over 5 minutes at the computer (not knowing how to make a simple refund). After several minutes of waiting, I asked if there an issue with the refund. The 2nd employee then rudely explained that their computers where down today and that she would refund my money in full so I could go elsewhere, saying "I was not a good fit for their business"...I agreed because the customer service had been awful and they had made a poor 1st impression. After I finally got a refund with a printed receipt, I began to leave the store employee called after me: "Glo Tanning is just up the road!" So, so, so sorry Southern Swank that I wanted to only pay for what I had asked for, HOW DARE I?! After reading their other reviews, I now see that this same issue of unprofessional, rude store employees has been reported multiple times. I would recommend Glo Tanning to anyone in the area, not this place!

EDIT: Pretty revealing that you're still being entirely self-righteous and rude to a dissatisfied customer. You are unable to acknowledge the same 1-star review & complaints about your rude employees at front of store have been made about this business on at least 3 other occasions on these Google reviews & This has been an ongoing issue dissatisfied customers have communicated (see attached 1-star yelp review from another customer a year ago)---Please have a nice day,...

We happened to visit the wrong Southern Swank when looking for the hair salon which was next door and just around the corner. The lady's working here immediately and kindly greeted us and directed us in the right direction. The boutique sells clothing, jewelry, fashion accessories and southern country chic decor. The store also has...

I HAD SUCH A WONDERFUL EXPERIENCE! Being plus size (3X) I always feel super bummed out walking into a store where the women eye you up and down! NOT HERE! the lady at the counter was super sweet and helpful! She didn’t mind answering all my questions and showed me around! Will...