Wild Bill's Tobacco — Local services in Shelby Charter Township

The place itself is nice. I went in to purchase a new vape pen. After getting home, I went to screw my cartridge into it only to find it doesn't fit. I drove back up to the store with my receipt and the guy told me I should have brought my cartridge with me because I basically have to prove that it doesn't fit the cartidges it's supposed to. This guy thought I was full of it. I Ran back home, got the cartridge came back and proved it. He did give me a new one but there is no reason I should have to prove it doesn't work. Now, this was a couple months ago and now a friend of mine had almost the same situation happen to her. I just felt overall I was inconvienced for having to making 3 trips there and they weren't friendly about it either time. I don't get a friendly vibe anytime I walk in there. We just...

Walked in on Tuesday around lunchtime, no customers in the store, man behind counter never acknowledged me when I walked in, only looked up from whatever he was doing..5 minutes in the store looking at the wall of products with no help, another customer (a man) walked in to receive at least a greeting followed by a “what can I help you with today.” I walked out, guess they just don’t want women shopping there, but hey, that’s ok.. I found another place down the street that not only greeted me when walking in but they even take a...

i've been coming to this wild bills for over 5 years now and its A+. a few days ago i had a bad issue and i posted a review not thinking anything would really come from it, but the wild bills staff here have really blown me away with how well they handled the problem. Big shout out to Derek M. for reaching out to me and Danny for how well he handled the situation. This wild bill's is a great place for all glass, tobacco, and vape supplies, if you need any of that wild bills can...