Verilife Dispensary — Local services in Shrewsbury

I can express my utmost gratitude for the exceptional staff at the Shrewsbury location. Their consistently friendly and knowledgeable demeanor, coupled with their expertise in the products available within the store, make every visit a positive experience. The tellers and managers, particularly the gentleman manager whose name eludes me at this moment, have been instrumental in providing exceptional customer service. While I acknowledge that Verilife offers a limited selection of flower, prerolls, and concentrates from alternative or more popular brands, I find the “Matter” brand to be underwhelming and of inferior quality compared to my preferences. Nevertheless, I remain a loyal customer when the brands and strains I cherish are available. It is imperative to recognize the exceptional efforts of the staff and management, who consistently provide outstanding customer service. Their dedication and commitment deserve recognition and appropriate compensation. Thank you for your unwavering commitment...

Just recently shopped and had a complete opposite experience. There was an older female (I did not get to catch her name as she wasn’t even the budtender who was helping me) that was EXTREMELY rude and had terrible customer service. She was so argumentative about not stacking an industry discount, which I said multiple times it’s fine and was ready to just pay for my order and leave. She kept going on about how the website says it over 4 times if I looked (it doesn’t), it also didn’t say it on the sheet at the register which she pointed out herself. Bottom line, I said ok and moved on I wasn't rude or upset with the no stacking rule, but I was caught off guard with her being argumentative and rude when she had no business even speaking on this when she wasn’t on the medical register or helping with my order.

I Typically have a great experience, Adam & Eileen have always been super helpful but this experience/ one employee put an awful...

Cari helped me today & was very helpful.. I'm definitely going to be a repeat customer, I like it here..

Update: so far I've been there 3 times & I love Cari & I also met Adam, they both helped me & I'm going to keep coming..

Update: So far now I've met Cari, whom is awesome.. Adam also.. & today i met Rich.. they're great, very friendly.. I love coming here, thank you guys so much!

Update: still love coming here, Cari is so good to me, & so was James, Everett, & Linsey.. thank you guys so much!

Update: so far I've been going to Verilife every 4-5 days & I love it, everyone I meet is so friendly & helpful, my last visit, I met Gina, Vee & Stephanie were awesome also.. see you guys soon!

Update, I just want to say thank you to Eilleen & James for being helpful my last visit.. I love coming here, the vibes great & everyone is so kind. See...