ALDI — Local services in Silvis

Sunday night 11/12/23 @ about 6:40 I was heading to check out & noticed the self check out. I had a full cart and preferred the cashier to do it as she just check someone else out . As I started to head her direction she jumped up from her chair and with a blanket in her hand and started talking with another employee.. As I got closer she asked me if I'm paying cash or card. I informed her I was paying by card. She said you can use the self check out if you would like to and continued to walk away. First of all, I was going to her check out since I had a full cart. As I watched her walk away she never once turned around to check on me as she again she started chatting with another employee. So now I'm not happy that she just blew me off. I started to use the self check out. As I was doing so she returned and I informed her I was not wanting to use the self check out. She replied I told you that you have the choice. I replied yes and you walked away. Her words was I was putting the blanket away. ( Seriously, you just leave while a customer is wanting to check out). I said to her yes , but when you walked away not once did you look back to see what I was doing. At this time her reply was I'm sorry your not happy ( I think that's what she said. I was still at disbelief ) and told me to have a nice day and walked off. She knew she was wrong and her sorry was not for that. She got a broom and started sweeping . It was obvious her mission was to get things done early so the could get out of there . I had 42 item. It's shouldn't of even been suggestion with a full cart. I should have NOT had to do my own grocery check out. That's what she was getting paid to do...NOT ME . Younger girl with long braids. I tried to see her name but she didn't have one on her shirt . FYI , this is getting reported to corporate as well.

As far as the employees that were stocking, they were doing there jobs and were willing to even chat with me while doing so.

I have noticed a big turn around with employees every time I go in there. Either their not getting good training or their not being treated well What ever the case, I'm more then happy to drive to Bettendorf's Aldis then to go to...

I loved this store until my experience yesterday. Normally everyone apart of staff is friendly and helpful. I guess you have a new security guard who wanted to prove her worth after I walked away from self checkout. The issue is, she had a foul, unprofessional attitude. All of my items were scanned. Not only did she refuse to tell me “Have a nice day”, while I was about to leave, she looked me up and down like I was garbage and stood around laughing and joking with the cashier while the cashier was trying to do her job.

I noticed she ran to the register that I used as I was leaving. I asked her if she needed something because of the hateful attitude she displayed. I was not going to wait for her to come to the parking lot and lie as Im SURE she would done.

She printed another receipt, came and checked my items, putting her hands all over my food and then said “Your bread is smashed. You may go”. Excuse me? Lastly, she refused to give me the receipt with my debit information on it. She said it was “HER’S”. I requested to speak with her manager. The difference was night and day in behavior. Im not sure of who's hiring practices brought about this unprofessional “security guard” but it I strongly recommend that it’s corrected. If I wanted to experience the type of unwarranted, rude attitude she displayed, I’d go the west end of Rock Island. This questionable employee is a blot on an otherwise good establishment. What even was that?!? That was a messed up, weird experience. She’s turned the store into a hostile, unfriendly, unwelcoming environment for no reason other than poor training and questionable credentials on dealing with the public and security. The poor elderly gentleman at self checkout became visibly uncomfortable. I’ve never dealt with this in my entire life. I shop at Aldi for the great products and reasonable prices. After this incident, I’ll choose a different retail...

Who would have thought renting a cart for a quarter could be so much fun?

This Aldi's is in a super convenient location right by Wal-Mart. If you can't find it at Aldi's, head on over to Wal-Mart and vice versa or head to Jewels across the street if you want to spend a lot of money!

You know how you go in a grocery store and they change crap around? Not here! They haven't changed the layout either since it opened which is nice.

The store is very clean. The staff are meh. You can tell they work their tails off though. I guess that's how they keep the prices down.

Checkout is a breeze. You can choose between self check out or assisted. I personally choose assisted so the checkout person can keep up with their skills!

What sets Aldi's apart is you get to bag your own groceries which is great to me. I'd rather go through my OCD motions of putting groceries away exactly the way I want to.

After putting groceries away in your vehicle you get to return the cart. When you get to the cart rack you may not meet a wide receiver or a tight end, but you will get your...