Doug, the owner was extremely responsive with questions before during and after I brought him an item to fix.
We emailed back and forth a little on a 13 year old Harman Kardon receiver, and decided the best thing to do was bring it into his shop. If his helpful and thoughtful customer service had not won me over his shop would have. It was exactly what you would expect a good electronics repair shop to look like, plenty of parts, tools and machines.
He looked at the receiver, and determined it was worth repairing. It is fixed now, and it never sounded this good, not even when I purchased it new...
   Read moreDoug has been my go to guy for 5-6 years since Vizio sent him out to repair on of my huge flat screens. He couldn’t have been a nicer more knowledgeable old school guy. Since our first meeting he’s done several repairs/rebuilds for me including the total rebuilds on my vintage Cerwin Vega D-3’s (10”) and my massive D-9’s (15”) that are at least 40 years old and now sound better than ever if that’s possible. I’m pretty sure there’s not many Doug...
   Read moreHad high hopes to have a tv repaired for my dad, but each time I have stopped in, the door is open, soft music is playing, lights are on, but NO ONE IS THERE! I have called out to see if they may be in the back. Once saw sign"out to lunch," sat in HOT car and waited over 50 minutes, checking every 10 min. or so, but no one even to talk to. Left a note with my phone and repair need...no response...
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