United States Postal Service — Local services in South Elgin

The lady there that works in the morning is extremely rude and un professional. She ignored me the entire time I was there, and I asked for help trying to mail in my passport, which is extremely important. She helped the woman that came in after me. I was standing in the front and she just ignored me. Wouldn’t even look at me. The gentleman there is great, but that woman should be fired. I had to go to a different post office to get help and having her waste my time like that, made me late to my other appointments. To me, it seemed like a race thing because when another black woman walked in after me she helped her immediately and ignored me while I was standing at the desk. Not to mention Every time I’ve walked in here she is always just sitting on her phone. She makes you feel like you’re a burden that she has to do her job. I would also like to add weeks prior to this she was venting about a customer that was in front of me that was older and didn’t know how to use technology. I went out of my way and printed the slip she needed at my house and came back. I thought it was really just distasteful an employee would make fun of a customer to another...

Okay, sure they will provide you with shipping option but do ask for different shipping option. They will screw you up with expensive one even when you don't need that.

Worst place for dropping your packages if you have small business. I would recommend you take you package to Elgin Sorting Facility on Randall between Marcus Theater and Aldi's

I have been doing business with them for past 1 year and lately they have problem with everything I drop even-though they are acceptable with USPS. But Carroll is to be honest a little pain in the ass. And I have heard same with few other business.

If you are doing fast shipping UPS or FedEx are the best...

The gentlemen there have always been friendly and helpful. They give me options when need be, though by now, they know me & my preferences. They have helped me reduce my costs with helpful recommendations. There is rarely a line because the guys work quickly. (& they don’t do other stuff at the counter..when I go to OTHER local post offices, someone inevitably will be working on some project at the counter, while one person is servicing customers, and the line grows and grows..it’s like, put that down & help with this line or take your stuff elsewhere so we don’t see you...