Metro by T-Mobile — Local services in South Gate

Horrible location. I've been with mpcs since the day they first opened and I know what they are capable of doing. My new phone screen broke then went black and I couldn't access ANYTHING. I went in with a spare phone knowing they could hook damaged one to computer and pull up on computer screen to be able to transfer phone. I've personally have had to do that at other locations an embarrassing amount of times. The rep that I had to deal with was rude and all about $. He wouldn't even look at the broken phone. He said I could either get a free phone and get a new number and new service (I will not change my #) or buy a new phone at full price to keep #. Wouldn't budge. I knew I didn't need to do any of those options. I'm going to call customer service and see if can transfer over phone today or go to a different location. I've never been treated like this by any mpcs location. Other locations I've gone to always go out of their way to do what I need. Don't go to this location they're all about making $ instead of helping...

This location has been open for at least 12 yrs or more & still same owner, place is small but clean, organized always greeting clients good quality items great customer service. Can't forget about mentioning Jocelyn, always smiling and making sure she met the clients expectations and are satisfied in general. Here you will find just about everything & the best deals 100 guaranteed. To top it off this is the only store that is open these earliest & latest. I definitely suggest all of you who haven't been there to check it out & for us that have to continue supporting and referring this store to everyone....

doesn't deserve a star bought a brand new, since day one texts, calls, and at times internet were not working i went to this store 4x's to get my issue fixed. WORST SERVICE EVER! Verified with tech support and they stated nothing was wrong with my signals. Owner gave me the SAME phone but brand new (AGAIN) and it STILL does the same thing. I have yet to receive messages my family/friends and my work have sent to my phone, SINCE BUYING THE...