Great Rooms - Spring Hill — Local services in Spring Hill

I feel compelled to share my experience with Great Rooms, a company that has left me thoroughly disappointed and frustrated. Their relentless spam calls and lackluster service have made me regret ever considering them for my furniture rental needs. I urge everyone to think twice before engaging with this company.

From the moment I made the mistake of giving them my contact information, the floodgates opened. Their incessant spam calls have become a never-ending nightmare. It's as if they have no regard for personal boundaries or common courtesy. Despite my countless attempts to request that they stop calling me, their persistence remains unmatched. This company has absolutely no respect for their customers' privacy.

To make matters worse, their service leaves much to be desired. The furniture I rented was delivered late, causing unnecessary stress and inconvenience. When it finally arrived, it was in a poor state—damaged and shabby. I expected better quality for the exorbitant price I paid. Furthermore, their customer service team was unresponsive and unhelpful when I tried to voice my concerns.

On top of their subpar service, their pricing is outrageously high. The exorbitant fees they charge for rental furniture are unjustifiable, considering the poor quality and unprofessionalism they display. It's clear that this company is more interested in making a quick profit than in providing a satisfactory experience for their customers.

In summary, my experience with Great Rooms has been nothing short of a nightmare. Their relentless spam calls, combined with their subpar service and exorbitant prices, have left me utterly dissatisfied. I strongly advise anyone in need of rental furniture to steer clear of this company. Save yourself the trouble and find a reputable alternative that values its customers' privacy and provides...

My mother currently leases a computer here. She went in today to look at furniture and was completely ignored! After she left she called for a supervisor who completely LIED to her and disregarded her frustration! My mother is on oxygen and I had my 3 children with me, it's not like we're easy to overlook. The manager and another employee were talking TV's with s costumer, because that's a 2 man job apparently. The only other employee who was helping us at first had to walk away to answer the phone, but never returned. Instead he decided to sit and chat with his buddies making a 40$ cash payment, for 10 minutes. Even while leaving, no one said a word to us! HORRIBLE customer service. We will be returning her computer and taking our...

Great experience when recently visited. They answered all my questions over the phone and stayed open late so I had time to get what I inquired about. Store is in a great location. It was ice cold and in this heat was a welcome addition. Store was neatly arranged and has a comfortable atmosphere compared to other stores. I was treated well and on a holiday weekend at that. No rushing, no pushing, and payments are well within what I expected. A special thanks to Rafael and everyone there for making my first experience a great one. Recommend anyone looking for a great store in the area to...