Well, I spent LOTS AND LOTS of money in that store. EVERY PIECE OF JEWELRY BROKE. Owner insists it's my fault. Stone just fell out of ring, 4 necklaces, chains just decide to break and fall off as I'm standing or sitting. Bracelet, 3 times it had to be repaired. Overpriced, and the clasps on all necklaces and bracelets are cheap cheap cheap.
ADDED 12/5/2023:
I finally just read your answer. "I LOST THE STONES"?. You don't think for a bracelet that I wore maybe 4 times a month in a timeframe of less than a year is normal? I Don't sleep with it on. I just took ALL of the jewlery,watches, rings, I purchased from you to 3 Jewlers and 3 pawn shops. NOT ONE PLACE EVEN WANTED ONE PIECE. They have been locked away for 2 years in my jewelry holder. What the hell, I thought we were friends Kim? Please don't blame the quality of your products, and constant repais on new jewlery on me and your customers. All that money, and I'm in a very bad financial situation due to medical problems. Your jewelry was my last resort. I just now called 5 more pawn/jewelers in my area. You know, Boca, Delray, Hollywood, not a one said to come in. They weren't interested. Thank you very much because now, I truly know what it feels like to be mislead.
Don't bother to answer. It seems By your other responses to customers, you blame customers. Does the other new york jewelers (your husband) do...
Read moreDo NOT buy from the this jeweler! My husband walked into New York jeweler for a V-day present. The diamond earring’s were cloudy , look cheap and not made with quality material. I went the very next day after v-day to the store to return them and she would not let me return them, even though I had receipt in hand . The receipt states no special order refund. It does not state no refund just on special orders! This was not a special order. He walked in and purchased them. I have the receipt pictured below. I spoke with the owner Kim and she out right lied to me . I had the receipt she stated all her merchandise is special ordered if it was in the cabinet . I explained to her that a special order is special made for that person. These diamond earrings were sitting in a case and not A special order . Some business owners will do anything to Rip you off !! Next call Better Business Bureau then Facebook ! New York jewelers of...
Read moreMy husband and I have been dealing with Kim and her husband for over three years. They have repaired jewelry and watches and sold us gorgeous, high quality pieces. Diamond watches, diamond rings, bracelets, necklaces, you name it. We have been highly satisfied with every piece we have bought from them. Not only do they sell quality estate jewelry, but we have bought beautiful jewelry, gold chains etc from their catalogs. We have had custom work done to existing pieces and are very satisfied with the work. They have also provided us with insurance appraisals. This jeweler runs a completely legitimate, competent, service oriented business. If you want quality and service, go here. We have and have never...
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