I am a first time customer at this business. I was very impressed with Dan the jeweler and he will be my go to for any jewelry needs I have in the future. He is very knowledgeable and honest, I was very impressed, and I can be very skeptical by nature. I was contemplating using my deceased mom’s diamond as a replacement in my own wedding ring. He thoroughly examined her diamond and suggested leaving it in its present setting due to the age and present quality of the diamond. There were many small chips on the edges due to wear and tear and as he explained, it was manufactured 100 years ago, and quality wasn’t as good as my present ring. I didn’t like the ring setting as it had a lot of black gold. He said he could take out the black and after her did so, OMG!!! The ring is beyond beautiful and I maintained the sentimentality of it. I will wear it too! He also resized my ring and repaired a necklace. The service was prompt and at a very reasonable price. I highly...
Read moreDishonest Business – Avoid at All Costs!
This place is a complete scam. I bought a silver chain, but when I tried to return it, the owner accused me of bringing back a different chain and refused to even check the security cameras. Instead of providing any real customer service, they were rude, dismissive, and flat-out refused to help me.
It’s clear they have no integrity and will do anything to avoid taking responsibility. If you value your money and don’t want to be scammed, stay far away from this shop! There are plenty of honest jewelers out there—this is NOT...
Read moreI have visited Del Rancho Jewelers for 3 jewelry repairs now and Dan does not disappoint. I can depend on Dan on being trustworthy, honest, and respectful with my jewelry. He is very knowledgeable and transparent in our conversations which makes me comfortable with trusting Dan and his business with all my jewelry related inquiries. They have earned my business and I look to purchase jewelry for gifts and personal use in the...
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