MYA.LLC (Meshack Yourshack & Abedtogo) — Local services in Springfield

I bought about $8000 of kitchen cabinets from MYA. Their prices are good for the quality of the product they sell but be prepared to have horrible service, terrible record keeping, and generally a bad experience. Matt is who you will probably deal with and he has 2 major problems; he cannot read a tape measure and he is completely overwhelmed. I measured my kitchen and then insisted Matt come to my house and measure also before any cabinets were ordered. He measured 3 inches short which caused the doors on my new cabinets not to open completely and my home's trim was not long enough to meet the new cabinets. I paid a delivery fee but wound up going to MYA many, many times to get cabinets, shelves, and trim that were forgotten or incorrectly delivered in the first place. The billing was incorrect (in Matt's favor of course) and even after being shown how to add and subtract, Matt still has not refunded my money. If you need to buy from him because you just can't afford to go someplace else get EVERYTHING in writing, inventory everything, babysit the deliveries and installers and be prepared to basically hold their hands through it all. You'll see what I mean when he answers a half dozen calls when you're at his office and can't remember what you ordered or talked about. Good luck and try kitchenland in...

This place and experience was a disaster. After ordering, the owner called me and said they had to increase the prices and wanted to charge me more than what I had already paid. I declined and he said we could split the cost of the arbitrary increase he wanted. I declined and he said it was ok, we could just keep it at the amount that I had already paid by credit card.

I waited and waited and waited and after many weeks and 2 months, part of the items had come in, but the other part hadn't. The owner had many different excuses and I finally told them I wanted to cancel the order. The owner offered me a gift card to spend more money at his store...no thanks. He told me to wait a little longer and he would get the items I had paid for months before. I told him I still wanted to cancel and he said he would get them later that week and if not, he would cancel. He also said he would send me a check for $50 dollars for all the problems. I did receive the furniture later that week, but he never did send the $50 as promised. I'm not surprised.

This business claims to be a Christian run business, but this is the worst service I've ever received from a Christian owned business. I received many different stories (lies??) and stress for months on end to get what I paid for.

Go...

1st off they are reasonably priced that is the reason for those 2 stars. I dealt with MATT. We had a blue print. Still my cabinets were off 8 inches center. From my sink to my window. Had to buy another lower. And swap out for a larger upper. Also I was supposed to have a trash can pull installed. They sent it to me later, but I had to install it. While building my new home myself. He says "It only takes a half hour to 45 minutes tops." Bull. Maybe if it's on a bench, on it's back. Not instslled with a large man cramped with a level and a drill. Doing something I shouldn't have had to, to begin with. Then they gave me two to many knob handles and not enough pull cups. I think it was due to the swapping and changing. So be aware! You have been warned. And as another reviewer said be prepared to baby set. The cabinets look great and were great quality but wow. The bull you have to go through. Also I still have not gotten my cup handles yet. I've called 3 times and left voice mails and talked to other employees. Final straw for...