Kimbrell's Furniture — Local services in Statesville

Kimbrell's was my 1st shopping experience in North Carolina. Started off great- as they were super accommodating with my situation (moving from NY, needing washer/dryer the day I move in, etc)- but the great experience ended there. Aside from the fact that they charge $200 more per machine then every other competitor of theirs, they sent me faulty machines. They refuse to exchange them. I have received excuses from "well, it's because you financed them and the finance company won't allow us to return items" to "I'm sorry, its my manager, not me." To "how do I know they are even faulty?" To ""well, we will just have to get back to you. Call the manufacturer " to radio silence. Mind you, I've had the machines for 7 days. Corporate office refuses to help. I am literally sitting here with 2 overpriced washer and dryers that don't wash nor dry my clothes. Try to support local and it just slapped me in the face... I can't believe they get away with...

I went in on May 19, 2020 and purchased a full size bed and box spring. My experience is store was great! The girl I worked with was wonderful. I paid for my purchase in full that day and was told it should arrive in 2-2 and a half weeks and someone would give me a call when it was ready for pick up. I called a week-week and a half ago to follow up since I hadn't heard anything. The guy that I spoke with said the bed had arrived, but they were still waiting on the box spring and they would give me a call when it came in. Here it is June 14th and I still don't have a bed yet. I could've gone somewhere else the same day and been able to already have my box spring...but I didn't because I was fine waiting 2-2.5 weeks and getting them at the same time...but almost a month later...absolutely ridiculous. Very...

My wife and I were couch shopping and we traveled over 100 miles throughout the day to the surrounding areas. Turns out that the best value, best service, and exactly what we were looking for was right in our back yard - Kimbrell's of Statesville.

The staff were dedicated, but not pushy or "hitting you up" the second you walk in the front door like they do at other stores. The store may appear small, but there is a lower level that holds even more displays, so don't miss it!

If you want to find great furniture from great manufacturers with a simple and no-nonsense approach, then come to my back yard in Statesville. You...