Spirit Halloween — Local services in Stevens Point

Great selection for a Halloween/costume store, well stocked considering the customer flow for the day, employees friendly, helpful, and in the spirit of the season. Unfortunately, the company's return/pricing policies have soured the total experience. Purchased a costume in store that afternoon(very happy with the product) and proceeded to browse their e-commerce site for possible accessories that evening. While on their site, noticed the costume just purchased was offered for 50% off the price just paid in store. Returned the following morning when their physical store opened and was refused a refund of the difference, no store credit of the difference, and no return because of the date purchased. Extremely poor customer service on the part of the company, the employees were sympathetic of the situation. I would of gladly accepted a store credit to use on the accessories I browsed on their...

Store has a lot of really cool stuff (costumes, decor, accessories etc.). Only downside was bringing in a coupon that said it could be used in store and having the cashier say "no, we can't take those" and making some excuse about them either being expired or the store being unable to take them. The coupon is an official Spirit coupon from the mail and it doesn't expire until...

An okay place to go for a full costume if you don't know what to get. There's no dressing area to try on costumes and they do not do returns or exchanges after about a week or two before Halloween so that felt like incredibly shady business practice. I was not able to return the costume that didn't fit well because I couldn't try it on in store. The staff was not super on...