George in the equipment rental department is not someone who should hold a customer service/customer-facing position.
In one breath he wants to blame the customer for a faulty piece of equipment. In the next breath he's saying how he's taking a piece of equipment out of service "because it always comes back like this." Well, what is it George? Do customers break it or does the equipment suck?
Not only that, if you're a FEMALE renting faulty equipment and bringing it back, he'll say it's broken and you messed up because "you're a woman." When I told him I wasn't going to pay for 5 minutes of use on a broken piece of machinery, he said, "typical woman."
I will NEVER be back to this store. George is a salty, misogynistic POS who should be fired. I have NEVER had anyone in a customer service position treat a customer/me so poorly....
Read moreA very user friendly business in the center of Stevensville Mt. Very efficient and handicapped accessible street parking right at the stores front. And being of the friendliest town in the Bitteroot Valley their products of high grade and multiple choices. Hardware, tools, paint, gardening accessories, on and on. There is no doubt you will go away empty handed with the best of quality to boot. The organization of the store is Very much user friendly. Never have I crossed their threshold and not recieved a Warm and friendly welcome. The prices are as competitive as any around. And don't forget to declare your Veteran or Senior status for even better deal. The Staff has always been professional, courteous and very helpful. Top Notch business. Right on Main St after the 4way stop definitely worth...
Read moreI’m in the process of building my house in Stevensville, and I am thankful for the convenience of this store. One of the most frustrating things about department stores in general, is when they are under-staffed and you can’t find anybody to help. At Stevensville Hardware, this is certainly not the case. The staff are all very professional, friendly, helpful and knowledgeable! On top of that, their prices are very competitive, and they’ve got quite a good selection of tools & materials. Overall - Great, no...
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