B & B AC Service and Repair — Local services in Stonewall

Glad to be the first review on here. My name is Cody Clary and I called them one early morning about my A/C issues and someone was out to service it within 2 hours which is pretty quick since I don't live very close by to them. Taylor was my tech guy and he was very professional and informative on everything he was doing . He ended up changing my thermostat and recharging my freon and washing my outside unit but also checked out everything else making sure there were no more issues . Want to thank them for the quick response and great price and so far my A/C is running much more smooth again . I highly recommend them to anyone else in the areas they serve and will definitely call them again in the future for anymore issues,...

I had an issue with my gas heater, the pilot light went out late December and went ahead and scheduled a service/inspection. When the tech arrived we re-ignited the pilot and moved on with the rest of the inspection, over the course of the next month, I had to re-ignite the pilot multiple times. I called to re-send the tech to check again on the thermocouple or anything else that may have been missed. I was told there would be a $99 service fee, so I asked if the fee could be waived since this wasn't fixed during the previous visit. The response was that it would only have been waived if I had called back in the first week or so. I find it disappointing, the annual maintenance is only valid...

Home maintenance can be overwhelming and it really helps when you have someone that listens without judgment or is trying to upsell. I called and made a same day appointment (also great). Ricky arrived and listened to my concerns and gave his advice in a professional and kind manner. I appreciated the extra step that he took to call someone else for advice about the kitchen vent hood. Ricky is a great guy and made a good in-person impression of B&B. I will 100% be calling on them again for...