Elite Health & Fitness Center Stoughton — Local services in Stoughton

In June of 2023, I was looking around for a local gym, because I was not motivated by the chain gyms that I had been going to and needed a jump start to get me be back into competitive shape for an upcoming fitness show. After searching many gyms, I found Elite Health and Fitness Center in Stoughton MA. They asked if I wanted to do a 2 week trial and said no , because I could immediately tell this was where I belonged. My next step was to find a trainer to get me to where I wanted to be. Although every single trainer listed were outstanding, there was one in particular that caught my eye. His bio and credentials sold me and even though I was told he was expensive, I said I don’t care, I want Pete Rappoli to train me. And so on June 28th, 2023 weighing in at 170lbs and 42 percent body fat, I met with Peter and explained my goals and timeframe, not sure it if was possible to attain.

Peter was 100 percent confident in getting me to my goal by the time my bodybuilding show was in November. The one thing he said was and I will never forget “I will push you, I will show you what to

do an work with you, but YOU have to do the work on your own as well. And so Pete trained me every single week to the point where every muscle was sore for days, not letting me give up, and encouraging me every time he even saw me at the gym. I did exactly what he said and I stand here today Nov 2nd, 2023 at 135 lbs and 27 percent body fat, having just making my comeback at a 9 year hiatus from fitness shows. True to his word, he surpassed my goal. On November 3rd, 2023, I stood on stage, competing in the INBF/WNBF show with Peter by my side the entire show, cheering me on!

I can honestly say, coming from someone who has trained with numerous trainer over the past 20 years, Peter is THE most outstanding, professional and BEST trainer I have ever had the pleasure of working with. Next up, Peter will be training me for my fitness photoshoot for December 16th,...

I am generally satisfied with your health club. While downstairs, there is a cleaning solution and towel on every machine, upstairs there is only about 3 or 4 bottles/towels for about 25 machines. Please add more cleaning bottles upstairs. Upstairs the disposable wipe dispensers are sometimes empty. I would say that the lockers are dusty and need more frequent cleaning. Also, many of the lockers are locked when it is clear that no one is using them. Why I know this is at times is when I am there when there are only a few cars in the parking lot, many of the lockers(many more than the number of cars in the lot) are locked. I would recommend to unlock the lockers at closing. People apparently lock the lockers when they are empty. I notice this especially around the lockers where the benches are. What bothers me most is the behavior of some of the members. Some members leave their clothing on the floor and benches of the locker room while they are using the facility. There is one particular old man(very thin and frail) that does this all of the time. No reason to do this when there are lockers. Of course there are those that sit on a particular machine for what can be 15 minutes or more texting on their phone. I would like to use that machine. Can't they do their texting without tying up the machine? Also, the issue of the lockers that have numeric combination locks. Let's look at the worst case scenario. You come out of the shower. You try to unlock your locker and the number you use is incorrect. You do not know the correct number. How do I get to the front desk now to ask you to open up my locker? Do I walk to the front desk with my towel around me? How about putting a wall phone in the locker room that reaches the front desk? And yes, you do not find Robert Johnson in your records. I use this alias online for purposes...

The gym itself is pretty good, the classes are good as well. Although the customer service is poorly managed. I had my card on file stolen while on vacation, as soon as I came back home I went in person at the gym and gave them a voided check, expecting everything to be all set. A month later they started to harassing me over texts and unlimited calls with tons of voice mail that my membership was past due. I don't know about you, but I am a person who likes things right and do my best to do so. After long stressful work days the last thing I wanted was to call their finance institute to deal with an distracted employee mistake. Anyway, I went online, once again updated all my info in their website, tried to pay my bill even though I had a late fee + service fees charging me. Their website was bad and I ended up paying twice... having now to call them and wait 20 minutes to speak with someone about my issue. The girl who I spoke with was great and reimbursed me, and told me I was all set with everything and for february. Three days later guess what? I got again, texts and phone call saying that my membership was past due. Sorry but. What is going on?? I emailed them, explained step by step what happened wondering what was the problem. Why is wasn't taken out automatically since all the correct info is up to date in their system. Here is their reply:

Dear Inae; Re: Elite Health & Fitness Your membership is past due for $29.95 from February 27, 2019. Thank you.

This is so tiring!

UPDATE: After my review their ABC financial company contacted me to, finally resolve my issue. Still waiting till next month to see if it really fixes. Keith you didn't find me as a member because google uses my maiden name not my married last name which is the one...