Aaron's Rent To Own — Local services in Stratford

I've been dealing with this store for a while now asking for my contract and information on the payments I've made to them for over a year and a half no one ever contacts me unless it's a payment to make horrible customer service supposedly from the manager who would not even explain why no one has reached me only asking for payment and when I tried to discuss it he was cutting me off and hung up on me I'm tired of having these people from this store treat me like this after all I've purchased at this store would like someone higher to please contact me. I cannot speak with someone who focuses on cutting customers off without at least explaining,where my money has been going to. no receipts at all or a contract either. I've been paying for a while now without no response of where im at with my payment. Very disrespectful and hanging up on a customer who's spent soo much money at the store.telling me to call Yahoo I did call and they told me there's nothing wrong with my email which ive used for everything at home 🏡. Nothing but excuses for they're disrespectful treatment when collecting payments like if a person is a thief I really would like someone higher up to please contact me before I give another payment . This cannot be good for your company when you have men calling clients who are woman and they speak to them the way they do. Hopefully I will have someone call me back who doesn't keep giving me excuses for the delay on this information that he could have given to me over the phone and kindly corrected this very lengthy situation. I've also noticed in your reviews that alot of clients have experienced the same disrespectful treatment its true they won't call you with the information but treat you like trash when collecting payments while you ask them for the information again. im a front end supervisor and would never treat my customers in...

Stratford aarons used to be the best store to get items from but since the other mangers left it is he'll and the one Manger there is very rude and disrespectful to customers. They f rewrote my lease agreement without me knowing I just found out today and I started the least april 2023 and I'm like why it's taking so long to pay off call Corporate they tell me that someone in that store refinanced my lease agreement without my knowledge and they definitely will be investigated because I had no knowledge of this. They love calling and harassing for payments. I have been a long standing customer over 20 years and they had the nerve to send a guy to my door about payment like I will never ever rent from them again ever once I pay off my bedroom set they have lost a...

I will never shop at this store again. I am a returning customer who was medically hurt. They said they tried to reach out multiple times for missed payments but I never received anything. And when I tried to explain to the manager he got very rude and told me the small payments I was making weren’t enough. And then after we argued he told me he was sending someone to my house to pick the stuff up in 2 days if I didn’t pay a certain amount. I called corporate who then told me that he was incorrect about what I owed and he was adding on an extra 100 dollars on. They also said that he was wrong for things he said to me and hanging up in my face when I wasn’t cursing threatening or anything at him. After the product I have now I will NEVERR shop or...