Mattress by Appointment Sumter — Local services in Sumter

I purchased a bed paid in full earlier this year. I asked Trey if it would be a problem to keep the bed in his store untill my home was ready. Not at all he said, as long as you need me to. No problem, It is safe. I called him every month to update him on the home process. Due to septic tank and other problems my home was finally ready Nov 11th. I called Trey and he postponed bringing the bed. I waited and he called a few days later ready to bring it and how much of a rush he was in because he had to deliver to East Clarendon. He and another man came in and said I gave you my display model mattress that has been put in a casing, it has been cleaned. He said I could have charged you for storage. They dropped the frame and mattress and said this is how you set it up. He brought me a used mattress off of display, then said he upgraded my pillows. I would never purchase from him again nor send anyone there. We were ready to purchase another bed. Dissatisfied customer with his customer...

Great experience! Highly recommend! Was able to schedule an appointment online and when showed up to my appointment Tre was there waiting for me with a smile. I appreciated him being on time due to my erratic work schedule and picking up and dropping kids off to school activities. Was able to go right into the store no waiting for someone to help me so was like a personal shopping experience to pick the perfect mattress. He had many options to choose from had all different pricing ranges to fit my budget needs. I was also in a pinch so had payment options to fit my needs. I have dealt with other mattress stores in the past where they try to hustle you and pay outrageous prices for absolutely no customer service. Mattress by appointment with Tre is not one of those stores, you are in control of your experience, on your schedule and just the price and product you are looking for! Will be recommending to anyone looking to purchase a new mattress, thank...

Super pleased with the mattress I got from Trey! He is very patient and let us take our time. I really liked that we had the whole store to ourselves to try out all the mattress options. The owner is also very knowledgeable and gave us lots of advice on how to care for the mattress and keep the warranty valid and lasting. Highly recommend getting a mattress by...