Cricket Wireless Authorized Retailer — Local services in Superior

While we ultimately did get the help we needed, there is no way I can give this place more than 1 star. I've never experienced such confrontational, bitter customer "service" until crossing paths with Jason, especially for something that took all of 3 minutes to accomplish. My mom's phone was stolen, and since she needs it for work ASAP, we bought a new phone and SIM online, but couldn't get it activated. Cricket's customer service just told us to go to a Cricket store, so we did. Apparently that blew Jason's mind, and he wanted to make sure we knew how aggravated he was. The service was dripping with loud sighs, eye rolls, and head shakes. If you like to get treated like garbage by Jason, I'm sure you'll like this place. Instead, we will both be switching to different service in order to AVOID getting treated this way...

Came to the cricket store on tower ave in Wisconsin. Told the guy behind the counter what i was looking to buy budget was 175 i told him. He tried to dupe me into buying a phone that cost over 200 dollars. It came our to be 266 dollars i told him thats not what i wanted. So i left and went to metro pcs they gave me a great deal and stayed within my budget. Dont patronize this cricket store on tower ave in Wisconsin. I wish i could give no atars because thats what they deserve. This store is located in superior Wisconsin...

Tryed to call the Cricket store in Superior. Wis .No answer during business hours went directly to voice mail there mail box was noe set up yet. Your a cell phone company. So called the on Central Entrance in Duluth MN. The young man was nothing but VERY RUDE!!!. For being a new business in the Twin Ports not a good way to start out. If they are like this what does that say about there cell...