The Spa at Four Seasons Hotel at The Surf Club — Local services in Surfside

Have been here on numerous occasions and would argue that it’s the second best spa in miami after faena. Was here just a few days ago for a facial and am disappointed with the service/results.

The positives as most reviews have stated are true. The space itself is stunning and the receptionists/attendants are graceful and kind. I’ve done both massage/facials here and would say to go for a massage over a facial. The negatives are that, the aestheticians/facial services themselves, need work and better etiquette training. The snacks are mediocre (nothing special or luxurious) and I’m unsure why they got rid of the delicious orange madeline’s they had for years — those were the best. There are chaise lounges you relax before/after service - they were all occupied when my friend and I arrived, and the attendants were slow to get the previous guests tea/snacks cleaned up when they left so we weren’t sure if the chairs were still occupied. We only had a few minutes to enjoy the chaise lounges before our service started. In the past they have brought fresh fruit skewers after service and that did not happen this time unfortunately.

I had a 75 minute BR facial with E. Gita a few days ago. She was sweet but something I found off was that no products were used on my neck/décolleté area throughout my service. This is standard for any facial and I found that to be negligent for a $400+ treatment. Definitely not the case anywhere else.

The room was too cold, she didn’t ask if I wanted the shades down, bed warmer on, sunscreen at the end, small details yes but overall adds up to make the experience. Just wasn’t attentive to my preferences and for me, that is part of what you pay for. The personalization and customization. Lastly, the results of this facial have left me disappointed. My skin is irritated, inflamed, and looks worse than when I went in. I don’t want to blame her for this as skin is unpredictable at times, however, I get facials every other week and have never left with these types of results. I’m hoping it calms down in the next few days but I don’t feel comfortable going back for a facial when the adequate BR training is not there.

To me, luxury is in the finer details. Perhaps I caught the spa on an off day but for that price point, it shouldn’t be happening. Go for a massage...

Beautiful high end location, the Four Seasons Surf Club has always been recommended. The decor is gorgeous with marble, and gold accents and the variety of welcome teas are a really nice touch. It pains me to give 2 stars for the Spa because if you’re spending $$$ luxury treatment, the aim is to relax and unwind. Since the Spa is so close to construction, it would have been nice to provide that information prior to booking a treatment - I would have rescheduled to a later date or even a different location. Construction noise is not relaxing and throughout my treatment, I couldn’t feel zen or feel at peace even with my best efforts. It really overshadowed the whole experience! I provided this feedback to the front desk, provided my phone number, since the last thing I wanted to do was aggravate myself further when all I wanted to get out of the treatment...

This was my self care splurge. I do pole fitness and wear heels in my job so my shoulders, hips and lower back are always wrecked. Typically massages are WAY too ticklish so I never waste money on them but I was determined to get my life right. I forgot the name of my therapist but she was MAGICAL. The only massage therapist who’s been able to meet my needs fully. I went in expecting a typical massage only fancier. She combined trigger point massage and sports massage to leave my hips feeling and back feeling like brand new. Access to the sauna and showers was very nice as well, exceptionally clean facility with the perfect atmosphere if you like quiet, luxurious and spacious spas. Big thanks to the whole staff for making me feel so special. I’ll be back next time...