Just got off the phone with Bob the owner and asked why they have scheduled 3 times to come out and measure for a door and not shown up. All he can tell me is that they are sorry and that they have emergencies going on and people that need help. I asked why not just communicate that with your customers and Iām sure they will understand and he couldnāt explain that. He then asked me to just find someone else! I was shocked that he would say that but I guess folks that donāt want to be held accountable will do anything to...
Ā Ā Ā Read moreNortheastern Glass is the only glass shop I could find through StateFarm that wasn't a drive to Tulsa or Fayetteville, for a chipped windshield repair. They got my appointment scheduled within a couple of business days, and took care of it in about an hour.
While some of the original cosmetic defect will understandably always be present with a repair, the technician did a remarkable job on my windshield. The ladies up front took care of all the insurance paperwork.
One less thing to worry about now,...
Ā Ā Ā Read moreKind and courteous. I received a phone call from a robot that is spoofing their number for the 918 extension. After calling the company back (as the robot left no message) I was informed of the situation very candidly and politely. Hopefully they can stop the telemarketing company from using their number soon. They seemed like very nice people and if I need that service in the future I will most...
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