Pacheco's Jewelry — Local services in Taunton

I’m almost dumbfounded with astonishment about how well and how quickly and how professionally I was treated by Lou Pacheco and his staff where I’d recently sought personal service through his store with a longstanding jewelry issue that I didn’t think had even an average chance of getting fixed.

Not only did he and his staff reach out to me multiple times during the entire short period from the beginning to the end of my jewelry issue, but they responded to me with swift excellence in their final result with the ring that I’d cherished for years. Quite honestly, I couldn’t be happier with the result which made my jewelry look as good as the day that I’d received it. He even included a special polishing cloth, as well as directions as to how to use it, free of charge. The care and thoughtfulness of the level of client service that I’d received – especially never having done business with their store before – was nothing less than superb; it was flawless.

Should you have a jewelry need large or small, you’d be foolish not to consider Lou Pacheco and Pacheco’s Jewelry in Taunton, MA as your first choice. They managed to do something that’s quite rare in any area of client service that so few do – they under promised and over delivered! Whatever Lou and his staff are earning through the diligence and quality of their efforts, it just...

I'd been struggling to find someone to fix my Seiko watch. Local jewelry stores kept insisting it just needed a new battery, but the watch would die again within hours or a couple of days. Finally, I discovered Pacheco's Jewelry, a bit of a drive at 25 miles away from my house, but well worth it. Unlike the other places, they took the time to do a proper inspection, even using a microscope to find the cause as to why my watch would always stop at the same location on the seconds hand. They quickly identified the real problem: a tiny sliver on a small gear was causing the watch to jam. They needed to find a replacement part, which took some time but they did manage to find it. The repair cost was surprisingly reasonable, especially considering the expertise and effort involved. Pacheco's Jewelry are true professionals, and I highly recommend them to anyone needing...

I went to Pacheco's on a whim with my mother looking for a engagement ring for my now fiance. At no point during the process did I feel pressured to buy one ring over another or any ring at all. They were very knowledgeable and patient with my questions. They had an excellent selection and there prices were very fair and reasonable. They even have a good selection of male wedding bands as well. They suggested I present the ring to my now fiance before sizing because sizing too often can be detrimental to the ring band. Overall, out of my three experiences visiting there thus far I was blown away by their professional and warm greetings and I will forever avoid the chain jewelry stores in favor of going to this wonderful family business that treats you fairly and...