CVS Pharmacy — Local services in Temple Terrace

The line was long, and there was only 1 person on the register. The male that was at the register needs some customer service training. Not at all friendly. Most people going to the pharmacy are either sick or helping someone that is sick. He needs to be more personable. I have a card on file and my vist last week he told me I did NOT have a card on file. I have many prescriptions delivered so I KNOW I have a card on file. I didn't have the energy to debate the issue last week. But when I checked out yesterday HE ( the same cashier as last week) asked me if i wanted to use the card on file. He needs some additional training...

My experience with the team here has always been great. The employees are always fast, knowledgeable, helpful, and above all....they are polite and patient. I've noticed they most always have a heavy workload every time I visit. What's so impressive is to watch how everyone knows their position and works together like a fine oiled machine. Whatever it is, they get it done. They will continue to be a staple in my everyday routine. I highly recommend this Pharmacy team at 5502 E Fowler,...

The rating is 1 star because I cannot leave 0. Pierre is rude and knows NOTHING about the service or customer in customer service. I had to call corporate myself to resolve the issue that he should have called to resolve or asked me to allow the manager to call me about the following day. Instead I was only offered to come back to the store a 4th time to resolve my issue. CVS should be ashamed of themselves and the lack of service this customer received today. Absurd, appalling,...