NAPA Auto Parts - E West Enterprises Inc — Local services in Tisbury

While Napa is a great company, this franchise is poorly run. In particular, some (not all) of the sales staff lack even the basic rudiments of customer treatment. A couple of the most senior members are cold, surly, and treat people who walk in to spend money as some kind of lesser being worthy of little more than contempt.

The other auto parts store on the Island has a much smaller inventory, but treat customers much better. Otherwise use the friendly and well run Falmouth franchise.

Or simply buy online, where you will get better prices without...

I paid too much for a marine RV battery at this store and when I brought back the core which had a crack in the top they wouldn't accept the core because they said the core was unacceptable even though when it goes to the recycling center that they crack them open anyways I lost $18 because they're clueless or makeup stuff as...

The two older gentlemen that work the front counter are so obviously miserable, every time you go into the store it seems like they’d rather be anywhere else than there. Horrible customer service from those two, when you need to look up a part it’s the end of the world for them. If there was anywhere else to get parts I’d be...