Employee at the register (rare to see one upon entering or exiting or while having issues at self checkout) was great. Had a line pretty much the entire visit, though computer seemed to be less than cooperative, handled the frustration well.
There were two employees on their phones hanging out in an aisle that completely disregarded my smile, eye contact, and head node while I passed. The aisle I entered had a box with merchandise on the floor unstocked (mentioned assuming that was probably what their duties were). Walking by again one of duo had left the chat party.
However, had NOT yet made her way to the cash register area to help reduce the growing line or her coworker at all, whose demeanor never faltered. Upon the arrival to assist, she was not AT ALL friendly to fellow employee or customers. Generally seemed annoyed by the situation, as once again I was not offered even so much as a hello or eye contact as I was the "next customer at this register" to be 'helped'.
She is kinda lucky my mother was with me so I refrained from expressing myself at the complete lack of manners towards coworker and customers alike. Unacceptable. Do better "nametagless".
Mena, GREAT JOB!! Handled it all with impeccably. Thank you for your hard work, patience, and manners. And, your makeup looked fantastic!...
Read moreLaura at CVS Pharmacy has been so helpful to all my family. She has been such a calming and supportive yet professional pharmacist/ manager/pharmacy technician!!! She is so patient whenever I have had a question and has made difficult issues seem easy. Laura is personable which has made all the difference to our household. Gabriel has been accurate and friendly, as well as Amesha, pharmacy technician who has been there for me/us when unforeseen situations have occurred and worked to resolve the issue.Laura oversees much that goes on in such a gentle yet respectful manner to all. Laura again is a true quiet yet outstanding leader and a great asset to this Pharmacy. We appreciate her and all...
Read moreThe worse store, and customer service, I cringe to even have to deal with the pharmacy. They have lied to me in the past, and I was even harassed by the kid that answered the phone, which necessitated me to have to go there and confront him and the pharmacist with written confirmation, the line at the window is rarely less than 3 cars waiting, and going inside I have already seen the line as long as 10 customers. I have been in retail for over 25 years, and the only way CVS can stay in business is because of a lack of...
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