Precision Audio Services — Local services in Town of Amherst

Unfortunately this business is run poorly, he takes on too much work to focus on your repair issues as my reciever started out at 4 weeks before he looked at it. Had to bring it back twice as the problem was still present over a 4 month period. Its apparent that the time wasn't taken to troubleshoot the problem as it just sat there for a long periods of time, saying it was fixed but he never was able to pin point the problem regarding my left channel. He stalled me for more time in a neverending experience that never achieved positive results has left me to write this review. 2 stars, one is for his good natured personality, and the other is neccessary to write this review. I'm not happy having to write this but he is overloaded with stacks upon stacks of work, and never honest about the probable time frame, as I sit here where I started back in March, not fixed. I will say my wood veneer is damaged now too from it being handled and the wood veneer cabinet is loose as well, not...

Gentleman had a receiver dropped off March of 2022. Was told it would be a bit. I called roughly monthly only to be told waiting on parts. After a year I asked for a status update and never heard back. At the 18 month mark, I stopped in to just pick it up and the owner said he didn’t know where the receiver was at the moment and had never started repairs. Unfortunately, the person I was having this repaired for passed away and was unable to see a working receiver. The owner was curt, lied about trying to call me and simply ignored the fact that he had the unit for nearly 2 years all while admitting he didn’t even attempt a repair. The worst part is I’ve done business with him in the past and his work was great. I’ll never work with him again as he is smug and didn’t even offer an apology for the length of time and lack of work done.

Shameful how his business has changed over the years. I see a lot of folk mention the length of time for repair...

yes he is a one man show and if you do not want to wait...go somewhere else like STERERO DIS ADVANTAGE... I took a Luxman receiver to him paid the bench fees and labor ..... he fixed this unit with very few parts and got it done RIGHT the firs time, Bill @ Hi Fi hospital retired and referred me here and I will opt to wait and have it done right. other places would not touch this Amp its 1989 but very powerful and worth the money and wait.... 1 man show shows me he is doing the work himself as the owner and if it goes out the door I know its done right......... SUPPORT MOM & POP STORES & BUSINESS~!!!!!!!! THERE ARE ALL POSITIVE FEEDBACK F...