Gally's Awards & Promotional Products — Local services in Town of Bethlehem

I placed an order over 4 months ago. I have not received it. I’ve asked for a refund and not received a refund either. I went to the storefront to confront the man named Rusty who took the order. He said he didn’t know how to issue a refund because a new staff member he hired does his book keeping and I would receive a refund “Monday or Tuesday of next week.” It’s been weeks and I still have no refund. This guy is a crook and this place is a scam. I’ve contacted the Better Business Bureau

Do NOT order...

Possibly the WORST customer service I've ever received. I was told that my order would be ready by a specific date and that someone would call me back to update me. I didn't receive the call back and when I called them, I was told that my order (which was time sensitive) would not be ready and they hung up on me! Not to mention, this place is located in a really shady area. Please don't waste...

Horrible experience! I placed an order on 9/16/22 and as of 1/1/23 I still do not have the order. I have reached out multiple times and only got one response of “will take care of this on Monday” and that was almost 2 months ago and then have not heard anything else or received any response to further emails asking the status...