Watch Shop — Local services in Town of Busti

Terrible, the worst place I've ever done business with. I took my rather expensive watch in to be cleaned and was told it would be ready in 3-4 weeks. After about 6 weeks I called them. They said it would be done at the end of the week and they would call me. They never did so I called them. They said they broke the main spring and would have to find a replacement. OK, weeks turned into months. I called them again and they said they were working on it and should have it done any day and they would call me. After a few more months I go to the store to see what's going on. Jason was the one working on it and he still hasn't got it done yet. But he would work on it that week, at that point it's been over a year and a half for what should have been a simple watch cleaning. Finally after one year and nine months I called and Jason and said it was done. I go down to pick it up and and later found out he made it so hard to wind that it was going to break the crown, and then he assembled it and never cleaned the inside of the crystal. It had dust and finger prints inside of it that clearly showed when you look at the watch face. What ever you do avoid this place like the flu. Not only did they have it for a year and nine months, I received it back in worst condition than I took it there in. HACKS....I will never...

I took two watches in for repair in November: one needed the steel band fixed, the second needed a crown replaced. The guy said he needed to order a crown. I didn't hear anything back for a month, so I called. He said he was still waiting for the crown. I didn't hear anything back for another month, so I called. He acted a little startled with I started the conversation with, "I brought some watches in two months ago..." He finally said, "Oh, oh, yeah. I'm getting ready to take apart now. I'll let you know when I get it back together." I heard nothing for another 10 days. I called and told him I was coming to get them. When I got there, the watch with the broken band was fixed; the other one was never touched because he said he couldn't get the part. They had my watches for a...

I brought in a necklace that needed the clasp replaced and a unique ring to be repaired. He fixed the necklace to my satisfaction and in a timely manner, however, for the ring repair, he quoted a price of $600. That was more than I could spend at the time so I didn't have it repaired. Back in Ft. Lauderdale, I took the ring to the jeweler that I have been doing business with for 33 years. She is repairing the ring for $80. I will never go back to...