Cricket Wireless Authorized Retailer — Local services in Town of Catskill

UPDATE:: SECOND PROBLEM WITH THIS STORE A YEAR LATER. the STORE MANAGER stole my SD card and refused to give it back. Every picture I've taken of my toddlers ENTIRE LIFE IS GONE.

If I could give a 0 I would! Don't bother with this store! I leased out a new phone and since day 1 this phone is not working! Cameras blurry, calls and internet gets dropped, screen glitches nonstop, speaker doesn't work and SO MUCH MORE. I pay insurance on it but still have to pay tho deductible to get it fixed! Not only that, I wasnt informed that if I leased a phone from them, that the price would TRIPLE. It's a $300 phone but after I read the contract it said I'd be paying $20 a week for a YEAR. Ive been calling their store for A MONTH AND THEY WONT ANSWER THE PHONE. Had no problem charging my credit card REPEATEDLY THOUGH MAKING ME OWE ALMOST $200 IN OVERDRAFT FEES! I'm about to go back to...

So, I just went to this cricket in Catskill for the first time. There was this guy ahead of me in line with some ridiculous phone questions. I figured, "ah, jeez, old man with a phone, this is gonna take forever." The store manager, Megan, dealt with this guy so professionally. He clearly is in the store all the time and it was obvious they both knew each other well and had a nice relationship from all the issues he has with his phone. She went above and beyond with this guy and she was quick. She took care of me right afterwards and it was great and now I have a good phone. Anyways, this is a good spot with good staff that will take care of you. I would definitely...

Catskill cricket has to be the most uneasy place to get help you call they say come in to the store to help you, well I went into the store today to upgrade my phone and I was clearly not a important customer because the phone rang I was told just a moment which is what’s the point of havin customer services representative if ur sale reps are going to do their job and loose the sale over , this isn’t my first time going in there and walking out unhappy it seems like they are always under staff ., and if u plan on going there plan on spending a after noon inside the store because nothing there moves quickly , will bring my business to...