Being an elderly widow I needed a lot of help choosing cabinets, countertop, sink, and more for my kitchen remodel. The staff at this place was so patient and knowledgeable even with my own research, they exceeded my expectations. My kitchen is yet to be installed, but they do have some high quality products that I purchased for my kitchen. There is no high pressure sales techniques at all and they answered all my questions no matter how trivial. I highly recommend you check home outlet in North Syracuse before you go to other home improvement stores. Update: my cabinets and counter top are installed and they are beautiful! Even my contractor was impressed with the quality! Now I am purchasing lvp flooring from them to finish 2 floors of my home. Best customer service and best prices on quality materials. I will always go here first for all my home improvement needs. THANK YOU Home Outlet...keep up...
Read moreHome outlet works with shady contractors where consumers are stuck in the middle. Contractor spoke with Home Outlet to advise them the size and type of window that I needed then I called and made payment for the window. At no time was I ever advised that this was a special order window or that it could not be returned or exchanged. My emails for confirming my order do not even say no returns or exchanges. Today I called about exchanging or returning the window as the original contractor (who ran away to Maryland and ghosted me after having me order and pay for the window that they were supposed to install) had me get the wrong size window and now they want to claim that my item was a special order and that they won’t do an...
Read moreHome outlet is great ! We are adding a new bathroom from scratch and We have purchased everything we can from the north Syracuse location Brandon and Chris are great ! The products are not cheap imitations they are high quality at discount prices . Our vanity and tile and shower all found in one place made me very happy also even the hardy board is cheaper here . Yesterday I needed a window at five mins to closing and Chris and Brandon we’re going to put it aside for me to pick up in the morning 15 minutes after closing time Chris called and told me that he had one set aside for me at another location since they did not have one in stock absolutely amazing customer service! I will tell anyone that will listen to...
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