Delaware County Department of Social Services — Local services in Town of Delhi

It wouldn’t let me leave no stars, so I left one. One person does not know what the other is doing. Every time you speak to someone you will get completely different information accompanied by an “I couldn’t care less” attitude. No one seems to actually care there. It is just another job to these people instead of being a part of something that is supposed to be helpful. Not everyone is lazy and trying to live off the system. Some people genuinely need help through a rough spot and they make it as miserable as possible at Delaware County DSS at 111 Main Street, Delhi, NY.

I am 33 weeks pregnant in a high risk pregnancy and I already have two sons. I am a full time college student online but I am unable to work until after my baby is born due to the risk concerned in my pregnancy. When trying to converse and ask questions as to what is needed (after receiving incorrect information which wasted my time as I provided what I was told to and then was informed that it was not what was needed), I get talked over and hung up on. Her supervisor did not care at all about what I had experienced on the phone and I was told that she did nothing wrong. The supervisor did however help with my questions and in directing me to the next step. Hopefully it is accurate information this time.

Not for nothing, but you shouldn’t be a social worker if you don’t genuinely care about people and want to help in a kind, caring, and empathetic manner.

Also, never in my life have I seen or heard of a supervisor or manager telling the customer or applicant for assistance that the employee did nothing wrong. I think maybe they should record their telephone conversations for...

I received a letter today from Ed chytalo dated the 15th of November 2018. About a work class , but I already spoke to Suzanne and she said the only thing needed was a doctors note from my doctor on the 28th of November that I would be able to get the extension. I have a diabetic cataract and am pretty much blind in my left eye. Not that anyone here cares as I have exposed to ed, the woman at the front end, Lorna, and amber who could never be bothered to return a phone call and whenever I was able to her a hold of her she was always in a nasty mood. I know you all think i am lying about a diabetic cataract just to get food stamps and milk the system . How can you except a woman who is almost blind in one eye show up at your classes. This is...

Amber is extremely rude nasty and unhelpful. She never contacts her so called clients back, and when she does she always has attitude and refuses to take any responsibility for her failed actions. Here is a word of advice if you hate people so much stop working for social services. We know you love all that money and sitting on your cushy chair all day x however people deserve respect. Totally uncalled for, I have filed a compliant...