I had a wonderful experience this afternoon 9/9. I had exceptional customer service from Sydney from discussing my insurance needs for my medical coverage due to some diagnoses that require special testing to my regular eye exam coverage and how that works. She was efficient, pleasant, and very accommodating. She picked out some amazing options in glasses for me, which made my experience one of the best I've had. When she had to step away, her co-worker Alyssa stepped in and continued the exceptional customer service as well. She explained the new transition lens options, which I don't typically get, but because they transition faster, I was willing to try them. She explained the breakdown of charges with my insurance and cost of my glasses. At the Horseheads location, the customer service has been inconsistent. I look forward to making Painted Post my main location to visit in the future. Thank you for such...
Read moreMy husband and I recently visited The Vision Center and continue to be thoroughly impressed! They have two locations now, and the newest one in Painted Post is gorgeous. The team is not only friendly but also highly professional. Their eyewear collection is superb, offering a wide variety of stylish options.
What truly stands out is their excellent customer service. When we walked in, we were greeted with friendliness. Which will make you immediately feel welcome. The eye exam was comprehensive, and they took the time to address all my concerns. I’m thankful for their dedication to ensuring my well-being.
If you’re looking for top-notch eye care, I highly recommend The Vision Center. Whether you need new glasses, contact lenses, or a routine check-up, they’ve got...
Read moreI have been a patient for 3 years and I highly recommend The Vision Center. Dr. Plow receives high praise! He's exceptionally skilled, thorough, and personable.
A recent comprehensive eye exam at the Painted Post office highlighted the time he took to explain my examinations and he patiently answered all questions and ensured comfort.
I've consistently received exceptional care at both locations & I am always pleased with the experience when choosing frames.
Sydney helped me find a pair of frames that matched my 2021 frames I recently lost & are no longer are in production & she was super sweet & determined to help me find my perfect frames!
From the welcoming environment, to Dr. Plow's investment in his patients' well-being, every visit...
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