Johnny Boxspring — Local services in Town of Gates

Mr. Johnny backspring refused the warranty one of our mattresses week do you want to buy mattresses we bought from them because their system went out of whack and they got it's the 1 out of whack and they got a new system so now we're not in their system no more so we're not in their system no more so we don't have our warranty and they leave it up to Ashley and they leave it up to Ashley furniture I'm assuming even though I bought it from journey Box you know I bought it from journey back Spring I had awesome customer service yet had awesome customer service until this time and met the owner Mr. Johnny back yet the owner Mr. Johnny backspring was the most terrible as person the deal arable is person to deal with I do not recommend buying nothing I do not recommend buying nothing from them because they're gonna lose your information lose your information and then you don't have...

I have ordered a couch that I had previously owned and knew the quality. The couch came delivered from Johnny boxspring, and it was not the same. It did not have Velcro to keep the pads on and the couches and the cousins sink so quickly it’s a little over a year old but the stuff was happening within less than a year. I did send them a message relatively soon after getting my couch saying that I wanted to return it, andthey told me they do not take used couches. The fact that there was no return policy or warranty is ridiculous. Please go to a regular store do not deal with this because it would be one thing if they worked with me to make sure I was happy with my purchase, but...

Very nice people to do business with! I looked all over Rochester trying to find furniture that was in stock and it was hard to find any furniture store with anything in stock because of covid! However they get shipments in rather quickly! When I called them they had everything that I needed and delivered it THE NEXT DAY! (Could have been the same day but I had things to do). I got everything that I needed for my bedroom set except a chest that’ll be delivered to me in a couple weeks. Wonderful service...