AutoZone Auto Parts — Local services in Town of Greenwich

This place is a joke. I have been there plenty of times and leave unsatisfied every time. Just recently I was looking for a belt tensioner for a gm truck. Unfortunately neither of the better two auto parts stores in Greenwich could get it for several days. I begrudgingly went to autozone praying for a miracle. They said they had the tensioner in Albany. I was told that by 3:00 o clock that afternoon I could pick my part up or they would call notifying me of the scenario. As 3 came and went I never received a call, and I called at four for answers. Sure enough they say they haven’t gotten it yet. I was cordial and agreed to show up when it arrived.I received a call shortly thereafter that it arrived. Seeing as my daily driver was what needed the part, I wasn’t able to get there before 7, there closing. I call up and ask to pay with credit card and if they can leave it out. The man on the end of the phone refused to take into consideration my scenario and rudely said there was nothing he could do. He said he was all “cashed out”. What store locks all money away and refuses to sell anything fifteen minutes before closing. Why did he even answer the phone? I simply would have gave him a credit card number and went and got it when I could. Instead, I was told I have to pick it up Friday, as the following day was Thanksgiving and they aren’t open, to pick it up. And honestly I doubt it is even the correct part. That...

I had a great experience at auto zone in Greenwich ny.The gas cap I bought didn’t fit and we went through my options and costs which were a good deal more than I had anticipated. Harry the sales manager said let me take a look and after trying once and failing he took off a rubber washer and the part fit perfect. I was so relieved to have been saved nearly $200 ( maybe more since that was cost of parts only). Harry was a genius!! I will definitely recommend this store to other older customers that want honest service. John was very helpful also , trying to figure out what the problem was that the cap wouldn’t fit. Thanks guys!! They know their business and are honest which is really important to people that are...

I was told a battery number to go look for didn't see it over there till the other worker looked it up a customer (guy) helped me find the right one and saved me 140.00 bucks because the first customer representative insisted only the one would work then cashing out the guy messed up the core charge they messed up my card had me use different register then that messed up took cash and waited 15 minutes before the register would except cash way...