Egeekpro — Local services in Town of Hempstead

On 4-22-22 I walked in at 4:50PM need an immediate help for my computer to do a online proctored exam. What I thought would’ve been a quick 15 minute fix with my camera issue turned out to be two hours. The technician was the most patient accommodating and understanding customer service rep. My computer just wouldn’t work I couldn’t get to my passwords and everything was just falling apart. He wanted to leave at 6:30 because it’s Ramadan , didn’t leave until after 7PM because he was so invested in helping me to get my computer repaired to get my exam done. To make matters worse my daughter was stuck at the L I RR station waiting for me and was so upset. He felt so bad for me And responsible for the undue delay he didn’t charge me. I did however insist he takes something from me and he insisted that he wouldn’t. I then decide on a price and gave it to him to the side as he said to me just give me something. Thank you for your above and beyond...

Do Not Trust This Business I paid $60 for a “repair” on my MacBook, and it wasn’t fixed at all. The technician had no clue what the issue was and didn’t keep me updated. He promised to call me but never did, and I had to chase him down just to get any communication. When I finally spoke to him, he was rude, disrespectful, and actually asked me what language I speak — despite me speaking clear English.

The guy doesn’t know what he’s doing and didn’t even attempt to fix my laptop. I was charged $60 for nothing.The service was unprofessional, and when I told him I no longer wanted anything done after his rude behavior, he still said I pay the $60 and nothing is fixed.

This place is a scam — avoid it at all costs. A liar, a thief,...

Egeek pro was very helpful in fixing my laptop. I told him about the problem last week and they were very accommodating and patient of my busy schedule as a college student. I brought my laptop to them on Friday, March 1st and the next day, he was able to fix my laptop which seemed like it would be unfixable. He also stayed after closing hours to make sure my laptop was fixed and that I was able to pick it up. He is very intelligent and specialized in fixing any technological problem given. The prices are also affordable and cheaper from other places! Going to Egeek Pro saved my computer and now I am able to resume my classwork and homework without stressing...