I'm disgusted and disappointed With Novak Auto Corp First they said they were coming st 6pm I got another phone call saying 8pm He finally shows up at 9:30 which I was willing to wait but once he started to talk to me so disrespectful. He told me to come outside and give him the paperwork. I said no you’re to conduct business at my front door before you do anything I was treated so disgustingly I feel bullied by him. He hooked up my car before even coming to my front door to discuss the transaction and he spoke nasty to me continuously throughout the transaction He told me he didn't have change to pay me and was going to leave without paying me I told him to take my car off you’re not leaving with my car without paying first He walked away from me and DID NOT UN HOOK MY CAR I called their office and spoke with Jim Jim told the clerk to pay me $140 instead of $130 bc Jim said the clerk should have gotten change before he came and come to my door conducted the transaction As I tried to again conduct the transaction The clerk threw down on my my registration and refused to pick it up and walked away I again spoke with Jim on how this clerk is so unprofessional and disrespectful and not remorseful. Jim said he had no control what the clerk says or does Jim said to call back and speak with his boss Again dealing with this clerk I ended up signing bc it's 9:30pm he threw down my money on the porch and walked away snickering I called again trying to speak with the owner and I got Jim I told him I spoke to him yesterday Jim said I never spoke to him I said I wanted to speak with the owner and he said I had to hurry up and tell him what I'm calling about and After hearing that and from what I was put through yesterday I hung up They don't care about their customers They don’t have any respect. I'm NEVER DOING ANY BUSINESS WITH THESE LOW LIFES AGAIN!
IM SO DISAPPOINTED AND DISGUSTED
YOU SHOULD NEVER HAVE SENT THAT DIRTY LOW LIFE...
Read moreAfter dealing with a few Off the Web we buy car companies... filled with the empty promises decided to call Novak in Oceanside. Friendly greeting from Greg on the phone , I was given a price and guess what ? They gave me what they said the entire transaction took less then 10 mins, not to mention I was told the truck would be at my house in 30 mins and they showed exactly at that time. Thanks that was...
Read moreTHESE GUYS ARE THE BEST IN THE BUSINESS...! I've Have Had Many Dealings Over The Years With Them. Always An Easy Transaction. Best Price $$ ..For Any Car.. GREAT PEOPLE TO DEAL WITH Easy & Fast Pickup Very Knowledgeable & Fantastic Tow Truck Operator I Would Recommend Them To Anyone Looking...
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