A recent visit to Fuel On Wisconsin in Appleton was disappointing to say the least. I noticed that the pumps listed one price for gas but once I started the pump, the price dropped by .45 cents per gallon. I thought I would be nice and let the staff know that they might be losing money b/c the pumps were not working correctly. The young woman told me there was nothing she could do about it and then proceeded to tell me to stop complaining when I fact I was trying to do them a favor! I was not upset at all, I saved almost $10. She had no interest in trying to understand why the pumps were not working correctly and didn't even appreciate I brought this to their attention. Poor customer service like this will drive folks back to Kwik...
Read moreI was just in this gas station. My cashier Amaya I belive was her name was amazing. There was an older gal at 1:50 pm on Jan 26th, 2025 that was SO RUDE. I put my hands in the warm food section to grab some cheese curds. I must have accidentally touched the chicken next to it, there were placed pretty close, and this lady started yelling at me. Telling me that wasn't cool. Granted, I would never touch any good other than what I wanted. She must have been watching me? I didn't even realize someone was near me. Long story short, super rude. I gave her the food i originally grabbed. Will not be visiting this store. I wish I had her name. Someone stopped me outside, another customer, and even commented on her being "crazy"...
Read moreIf you pay at the pump with a debit card, the pre-authorized $100 may stay pending for several days regardless of how much you pump - and you won't be able to access that money in your account until it has cleared the bank. I have also had to point out to the employees that something was advertised as being on sale but the amount rang up at full price. They often leave sale prices advertised for long after the sale had ended and if you don't catch it, you're paying more than what you thought it was. Do yourself a favor and just go to Kwik Trip, these stores are...
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