I have been a customer of Janine DiPalma's agency for many years now and they always impress me with the level of service they provide. It is the concierge level of insurance. I am so impressed that even after moving away from Long Island, I still maintain Janine DiPalma as my agent and continue to get the kind of service that impressed me so many years ago. Janine and her team are the best you can get.
Follow up: my wife had a serious car accident in September which left her severely injured. The accident occurred on a Saturday afternoon and I reported it through the app. Within a few hours I received a personal phone call from Janine ( who was attending a family fucti9n at the time) reassuring me that everything will be taken of. She did a follow up on Sunday to make sure we were OK and to let us know that everything will be taken care of of Monday. Christine from her office is just amazing. They both made this difficult time so much easier and we are so grateful to Janine, Christine and the entire team at State Farm. They are truly good neighbors and are there when you...
Read moreI have been with Janine Dipalma and State Farm for almost 30 years. I honestly can’t say enough good things about Janine Dipalma and her office. Janine was there for us when my kids had there first accidents , no only did she file the claim but she also made it a point to speak to them and calm their nerves . Janine was their for me when we bought are new house,. she worked hand and hand with my mortgage advisor to not only get me all the discounts but to make sure the insurance was in place through out many changes in closing dates . My Mortgage broker said “I’ve never meet a insurance agent as nice and hard working as Janine Dipalma “ . Just today I received a call from her telling me she found yet another discount I’m eligible for . Simply put the services you receive from her office more then make up for any possible savings ( if any) you would get from anywhere else . Janine thank you for always looking out for me...
Read moreI have to say I have been with Janine DePalma Insurance for over 20 years. Not only have they always had my back, and each employee I work with is exceptional. But the soft kindness and good customer personality on Christine soothe my hectic day. Especially if a family member or myself had an accident or fender bender. Thank God always for watching over my family. But in these few instances that I need to put a claim, she has the patience of a saint. Even sometimes when I am less patient. She soothes the “beast within” so to speak. I RECOMMEND JANINE’s State Farm to anyone needing insurance…. I use them for multiple vehicles and home. It’s because of their great customer service that I would never consider any other...
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